Summary
Professional with strong background in consulting, adept at driving successful project implementations and optimizing business processes. Skilled in client relationship management, problem-solving, and strategic planning. Known for collaborative teamwork and delivering results in dynamic environments. Proven ability to adapt to changing needs and ensure project success.
Overview
13
13
years of professional experience
Work History
Oracle Simphony Implementation Consultant
Key Information Technology
10.2023 - Current
- Collaborated with clients to define implementation requirements and project goals.
- Developed training materials and conducted sessions for end-users on software functionalities.
- Analyzed system configurations to ensure alignment with client needs and best practices.
- Coordinated project timelines and deliverables, ensuring adherence to schedules.
- Assisted in troubleshooting issues during implementation, providing timely resolutions.
- Collaborated with cross-functional teams to ensure seamless integration and adoption of new systems for clients.
- Provided exceptional remote support to clients during off-site implementations, ensuring minimal downtime during critical transitions.
Business Development Executive
SIT TOWER MANAGEMNT
01.2020 - 08.2023
- Responsible for being on the front line of sales promoting the company's projects and services to a very target customers.
- Developed an organized system to track rent payments, property maintenance, and miscellaneous expenses.
- Implemented digital marketing strategies, including SEO, social media, and email campaigns, leading to a 100% growth in online engagement.
- Designing and Developing Companies website's front-end
- Assist in all IT-related issues in the office.
Technical Support Specialist
Key Information Technology
01.2013 - 07.2019
- Installed POS systems for our clients in the Hospitality Industry.
- Ensured systems and servers are properly functioning, on a consistent version of software, and running in a stable environment.
- Resolved complex technical issues for customers, ensuring high satisfaction and effective solutions.
- Assistance in the planning, coordination and execution of system installations and upgrades.
- Provided advanced troubleshooting support for hardware and software products in diverse environments.
Education
SSC -
Intermediate - Commerce
Elementary IT Course - undefined
Skills
- Network troubleshooting
- DNS management
- WordPress website development
- Experienced in Excel data analysis
- Graphic design software expertise
- Digital marketing
- Operating system support
LANGUAGES
English
Urdu
Hindi
Timeline
Oracle Simphony Implementation Consultant - Key Information Technology
10.2023 - Current
Business Development Executive - SIT TOWER MANAGEMNT
01.2020 - 08.2023
Technical Support Specialist - Key Information Technology
01.2013 - 07.2019
MCC - Intermediate, Commerce
Information Technology Board - Elementary IT Course,
Kashmir Cambridge High School - SSC,
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