Sherif Ashraf El Sayed

• Apparel Group

Experienced in managing daily operations within a Japanese dining concept, ensuring high standards of service, quality, and efficiency. Skilled in team leadership, staff training, and customer service, with a strong focus on Japanese hospitality (Omotenashi). Proven ability to set and achieve monthly targets, optimize costs, and enhance guest experiences while maintaining operational excellence.

• Proficient in overseeing day-to-day store operations within a French café and patisserie setting, ensuring seamless workflow and exceptional customer service. Adept at team coordination, stock management, and quality assurance, with a commitment to maintaining French culinary standards. Strong ability to drive sales, monitor expenses, and enhance guest satisfaction while ensuring operational excellence.4o

• Played a key role in launching and managing the new branch in Abu Dhabi, ensuring a smooth opening and successful operations. Experienced in overseeing daily restaurant activities, team management, and maintaining high service standards. Skilled in staff training, inventory control, and guest engagement, with a strong focus on delivering an exceptional dining experience. Adept at improving operational efficiency, driving sales, and upholding brand standards in a fast-paced environment.

• Led the front-of-house team in a dynamic café environment, ensuring exceptional customer service and smooth daily operations. Skilled in order management, team coordination, and guest engagement, with a strong focus on maintaining a welcoming atmosphere. Experienced in handling high-volume service, training new staff, and ensuring quality standards to enhance the overall dining experience.

• Supervised cash handling and front-of-house operations in a fast-paced café known for serving the best buns in the Middle East. Skilled in managing transactions, training cashier staff, and ensuring accuracy in sales reporting. Focused on delivering excellent customer service, optimizing workflow, and maintaining a smooth payment process to enhance the overall guest experience.

• Managed front-of-house operations in a high-end chocolate boutique, ensuring a seamless guest experience and efficient service flow. Skilled in team supervision, inventory monitoring, and customer engagement, with a strong focus on maintaining product presentation and quality standards. Adept at training staff, handling customer inquiries, and optimizing daily operations to enhance overall store performance.

Provided exceptional fine dining service in a luxury five-star hotel, ensuring an elevated guest experience. Skilled in high-end table service, menu knowledge, and personalized guest interactions. Adept at maintaining impeccable standards, handling VIP guests, and working in a fast-paced, upscale environment while delivering world-class