Sherif Mohamed Shabaan

*Responsible for all sales activities from greeting customers, answering questions, offering assistance, and providing product information.

*Fully responsible for keeping the selling floor stocked with merchandise, addressing customer complaints, and assisting in the display of merchandise.

*Process payments by totaling purchases, operating cash registers, and financial transactions.

*Applied exceptional customer service skills across all sales channels to engage prospects.

*Achieved monthly sales and performance KPIs for improved team success.

Delivered outstanding after-sales care through regular communication with customers.

• Listened to customer problems, objections and concerns, offering tailored solutions.
• Increase revenue through upselling and consistent contract renewals.
• Applied exceptional customer service skills across all sales channels to engage prospects.
• Kept clean detailed customer records to maximise future sales opportunities.
• Achieved monthly sales and performance KPIs for improved team success.
• Delivered outstanding after-sales care through regular communication with customers.

• Responsible for handling the problems with the guests
• Fully responsible for taking orders
• Responsible for check personal hygiene, guests dealing, behavior, and performance of service
• Work with fellow staff and manager to ensure that the restaurant achieves its full potential

• Greeting customers and helping them during Purchase process
• Sending emails and reports to managers about all updates and complaints in store

• Taking orders in café and restaurant
• Serving Food and drinks to guests with friendly way and working under stress