SHERIFF ABIE APUNGWA
DUBAI, United Arab Emirates
Summary
Motivated Sales Assistant dedicated to delivering exceptional customer service. Organized, detail-oriented, and empathetic towards customer needs. Adept at assisting customers in finding the perfect products and services to meet their specific requirements.
Overview
6
6
years of professional experience
Work History
Sales Assistant/ Cashier
Lagardere Travel Retail & Restaurant
07.2022 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Helped customers locate products and checked store system for merchandise at other sites.
- Processed transactions accurately while maintaining a high level of customer service.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Established rapport with customers using active listening and interpersonal skills.
- Boosted store revenue through upselling and cross-selling techniques.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Sales Associate
China Energy Group
03.2019 - 09.2021
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
High School diploma - Food & Hygiene training
High School Diploma -
GBHS Buea
Buea CameroonSkills
- Sales Proficiency
- Analytical Problem Resolution
- Network Development
- Inventory Control
- Transaction Management
- Objective Oriented
- Collaborative Teamwork
- Retail Visual Merchandising
Languages
English
French
Timeline
Sales Assistant/ Cashier
Lagardere Travel Retail & Restaurant
07.2022 - Current
Sales Associate
China Energy Group
03.2019 - 09.2021
High School diploma - Food & Hygiene training
High School Diploma -
GBHS Buea
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