SHERIFF ABIE APUNGWA
DUBAI, United Arab Emirates
Summary
Motivated Sales Assistant dedicated to delivering exceptional customer service. Organized, detail-oriented, and empathetic towards customer needs. Adept at assisting customers in finding the perfect products and services to meet their specific requirements.
Overview
6
6
years of professional experience
Work History
Sales Assistant/ Cashier
Lagardere Travel Retail & Restaurant
07.2022 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Helped customers locate products and checked store system for merchandise at other sites.
- Processed transactions accurately while maintaining a high level of customer service.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Established rapport with customers using active listening and interpersonal skills.
- Boosted store revenue through upselling and cross-selling techniques.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Sales Associate
China Energy Group
03.2019 - 09.2021
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
High School diploma - Food & Hygiene training
High School Diploma -
GBHS Buea
Buea CameroonSkills
- Sales Proficiency
- Analytical Problem Resolution
- Network Development
- Inventory Control
- Transaction Management
- Objective Oriented
- Collaborative Teamwork
- Retail Visual Merchandising
Languages
English
French
Timeline
Sales Assistant/ Cashier
Lagardere Travel Retail & Restaurant
07.2022 - Current
Sales Associate
China Energy Group
03.2019 - 09.2021
High School diploma - Food & Hygiene training
High School Diploma -
GBHS Buea
Similar Profiles
Shayan PrasadShayan Prasad
Retail Sales Associate at Lagardere Travel RetailRetail Sales Associate at Lagardere Travel Retail
Andy Montúfar OquendoAndy Montúfar Oquendo
F&B Operations Director at Lagardere Travel RetailF&B Operations Director at Lagardere Travel Retail
Munashe SaruwakaMunashe Saruwaka
Aelia Duty Free Team Member at Lagardere Travel RetailAelia Duty Free Team Member at Lagardere Travel Retail
Deepak KumarDeepak Kumar
Commis !! at Emirates Flight CateringCommis !! at Emirates Flight Catering
Leenus AbdulsalamLeenus Abdulsalam
Senior Executive at Aster GroupSenior Executive at Aster Group