Sherin Thomas
Summary
Proactive Office Manager with expertise in team leadership and operational coordination. Oversees office supply procurement, negotiating with vendors for cost-effective solutions. Multitasks smoothly to manage high-tempo workflow. Eager to leverage adaptability and commitment to support HR objectives.
Overview
9
9
years of professional experience
Work History
Office Manager
TLM International FZE
01.2023 - 04.2026
- Managed office correspondence, ensuring timely and professional communication via emails, phone calls, and mail.
- Managed daily office operations, coordinated meetings, and scheduled appointments for seamless business functionality.
- Delivered comprehensive administrative support to senior management, aiding in decision-making processes and project management.
- Managed office supplies inventory, restocked items and negotiated with suppliers for cost-effective procurement.
- Oversaw file management system, ensuring accurate and up-to-date office records for easy access and compliance.
- Interviewed and hired staff based on job and team fit.
- JAFZA and DMCC new visa and visa renewals.
- DMCC entire portal handling from visa renewals , passport and insurance updation, OFC, transfer of ownership etc.
- Coordinated diaries, scheduled meetings, and arranged travel itineraries for senior management to optimise time management.
- Facilitated smooth running of office equipment, conducted routine maintenance checks, and liaised with technicians for repairs.
- Ordered office supplies and stationery, maintaining inventory levels to support operational needs while minimising costs.
- Administered HR duties, including maintaining employee records, processing new hire paperwork, and overseeing payroll activities.
- Handled confidential documents and correspondence with discretion, upholding the privacy and security of sensitive information.
- Implemented office policies and procedures to enhance operational efficiency and staff adherence to best practices.
- Liaised with external vendors and service providers, ensuring timely delivery of services and goods to the office.
- Planned and executed corporate events and other office events and also Employee engaging activities.
- Managed company vehicle services and maintenance with on time mulkiya renewals.
- Trademark registration for all countries by coordinating with the Consultancy for legal documents for the registration.
- Completed applications for JAFZA and DWC gate passes and material passes.
Supply Chain management coordinator
AVL India Pvt Ltd
DELHI, INDIA
04.2019 - 01.2022
- Coordinated managerial activities across multiple departments, primarily HR, Finance, and Projects, to ensure smooth operational workflow.
- Managed communication and follow-ups with 700+ suppliers for invoicing, resulting in timely submission of service/supply invoices.
- Verified and processed service invoices for HR approval, ensuring compliance with required documents such as attendance sheets, work completion certificates, and other supporting materials.
- Forwarded HR-approved service invoices to Logistics and Finance departments for timely booking.
- Analyzed monthly compliance reports from HR, identifying default vendors and enforcing penalties for non-submission of compliance documents.
- Prepared MD approval documentation for hiring contract employees, collaborating with HR.
- Coordinated with service vendors to ensure submission of Service Contract Agreements in alignment with company guidelines.
- Maintained secure and organized records for confidential data and files.
- Scrutinized supplier documents for new vendor registration and submitted to Finance for approval, followed by forwarding to the Head Office (Austria) for final registration.
- Scheduled and facilitated meetings, resolving issues in a timely manner and ensuring efficient communication across teams.
- Prepared agendas and minutes for top management meetings, ensuring accurate documentation of discussions and action items.
- Responded promptly to vendor queries and communicated updates on new regulations from top management through both email and verbal communication.
- Coordinated with internal teams to clear vendor advances, ensuring smooth processing of payments. Managed the acceptance and verification of bank guarantees from suppliers, submitting them to Finance for further processing.
- Released bank guarantees post-expiry with approval from top management, ensuring compliance with company policies.
- Shared ledgers ,payment advices, and bank reconciliation statements with suppliers via the Finance department.
Relationship Executive - Accounts
Muthoot Finance LTD , Delhi India
DELHI, INDIA
02.2017 - 03.2019
- Pitched customers on Bonds, Mutual Funds, and beneficial schemes tailored to financial needs, while rectifying audit irregularities and ensuring compliance with audit standards.
- Verified KYC documentation and maintained customer data accurately in CBS/CRM software. Accepted and appraised gold jewelry while thoroughly verifying collateral securities and related documents.
- Managed lobby operations, assisting walk-in clients with Gold Loan and financial services, enhancing customer experience.
- Resolved customer complaints promptly, fostering customer satisfaction and loyalty.
- Conducted quarterly physical verification of gold packets, ensuring security and compliance. Maintained critical registers and documents, including those for gold loans, vault/key movements, cash in transit, and packet movements.
- Ensured the confidentiality of all customer dealings and maintained branch cleanliness and upkeep.
Education
MBA - HR
Skills
- Office management
- Payroll administration
- Employee onboarding
- Office Inventory Management
- Vendor negotiation
- Customer management
- Event planning and Team Collaboration
Languages
English
Proficient
C2
Hindi
Proficient
C2
Malayalam
Advanced
C1
Timeline
Office Manager
TLM International FZE
01.2023 - 04.2026
Supply Chain management coordinator
AVL India Pvt Ltd
04.2019 - 01.2022
Relationship Executive - Accounts
Muthoot Finance LTD , Delhi India
02.2017 - 03.2019
MBA - HR