Knowledgeable Accountant bringing 8 years of experience. Successful at revamping and strengthening controls, reorganising processes and simplifying procedures to maximise efficiencies. Proficient in Cloud Software, Xero and Tally ERP 9.
Hi, I’m
Sher Jung Bahadur Singh Bawa
Dubai
Summary
Overview
18
years of professional experience
2
years of post-secondary education
Work history
Daylight Restaurants Management LLCDubai, The United Arab Emirates
Accountant
01.2021 - Current
Job overview
- Working as an Accountant and handling team of 8 junior Employees training them to creates reports in Microsoft Excel and to post in Software. Helping them to understand and post in Tally ERP 9 and Xero Software. Majorly working in Cloud Software because it is this software created as per our requirements by developer
- Making Profit and Loss report on monthly report
- Created periodic reports comparing budgeted costs to actual costs.
- Reviewed and processed employee expense reports and vendor invoices for payment.
- Created quarterly and yearly balance sheets to track financial trends and performance.
- Prepared monthly bank reconciliations with 100% accuracy.
- Reconciled accounts from income and expense data to net worth and assets.
- Analysed monthly reporting to reconcile production operations and general ledger.
- Analysed monthly balance sheet accounts for corporate reporting.
- Prepared VAT and income tax forms for commercial and individual clients.
Al Qua Education (Get Your Tutors)Dubai, The United Arab Emirates
Accountant
12.2019 - 12.2020
Job overview
- Working as Accountant and Sales Manager, Handling team of six people and maintaining report of daily converted leads and upselling leads.
- Created periodic reports comparing budgeted costs to actual costs.
- Analysed monthly reporting to reconcile production operations and general ledger.
- Analysed monthly balance sheet accounts for corporate reporting.
- Prepared VAT and income tax forms for commercial and individual clients.
Reves VoyagesLibreville, Gabon
Accountant
04.2018 - 03.2019
Job overview
- Working as an Accountant and Sales Manager of 3 Sales Agents
- Handling walk-in French Speaking Clients to buy Air-Tickets
- Brings new Contract for Air-Tickets of Government officials and other private Companies on Credit.
- Generated company growth through market expansion and sales.
- Collected customer and market feedback and reported information to company leadership.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Hired and trained dedicated and high-achieving sales teams.
- Created and directed sales team training and development programmes.
- Analysed sales to identify top-performing products.
Wipro Ltd.Airoli, India
SME Officer
04.2011 - 11.2015
Job overview
- Informed customers of potential legal action and required remediation to avoid escalation.
- Conveyed terms and conditions to applicants to inform about loan rates, repayment requirements and potential actions in case of default.
- Progressed legal action for overdue accounts.
- Updated client records with successful credit and loan applications.
- Process medical billing files and informing United Healthcare Group Providers/Members about the charges.
- Auditing All claims of my team and creating reports which will help to improve quality of our team and Production.
EUREKA OUTSOURCING SOLUTION PVT. LTDThane, India
Customer Service Advisor
01.2009 - 12.2011
Job overview
- Adhered strictly to policies and procedures for continued company compliance.
- Offered detailed advice on product and service benefits.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Offered prompt solutions to maintain customer satisfaction.
- Maintain all reports and PPT's on behalf of Team Leader
- Tracked orders and processed refunds for new and existing customers.
- Recorded customer communications to maintain proper documentation.
- Recorded and processed customer data accurately.
- Participated in staff meetings to discuss new developments.
- Communicated with suppliers regarding customer orders to verify availability and timeline of delivery.
- Registered and updated accurate customer information on database.
Reliance CommunicationKoparkhairne, India
Customer Service Agent
07.2007 - 08.2008
Job overview
- Acted as first point of contact for customer issues and queries.
- Delivered consistently excellent customer service to guarantee positive company experiences.
- Collaborated well with other customer agents to deliver consistent service across various platforms.
- Logged customer information and data in secure systems, maintaining GDPR compliance.
- Answered incoming telephone calls from customers and detailed initial queries on Customer Relationship Management (CRM) system.
- Exceeded targets with strong rapport building and product knowledge.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Participated in staff meetings to discuss new developments.
- Recorded customer communications to maintain proper documentation.
- Recorded and processed customer data accurately.
SHIVAM BLOCK PRINTS Ulhasnagar, India
Data Entry Operator
04.2005 - 04.2007
Job overview
- Encouraged customer feedback to deliver information to management for process improvements.
- Gathered data to create Excel spreadsheets for budget and inventory management.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Examined data to detect errors and discrepancies.
- Making all type of Nylon Stamps
- Address enquiries by phone or email regarding data information.
- Photocopied, scanned and printed relevant data for manager.
- Generated weekly and monthly reports for managers.
Education
Guru Nanak High SchoolIndia
Higher National Diploma from SSC
03.2003 - 04.2004
University overview
RKT College of Arts, Commerce and ScienceUlhasnagar, India
Certificate of Higher Education from Arts
05.2006 - 04.2007
University overview
Skills
- MS Office
- Training and Development
- Accounts
- Python 3113 (Learning) in Visual Studio Code
Languages
English
Fluent
Hindi
Fluent
Marathi
Fluent
Punjabi
Native
French
Beginner
Carrom, Chess, Snooker, Learning New Languages and New Softwares of AI
Carrom, Chess, Snooker, Learning New Languages and New Softwares of AI
Played Carrom and Chess State Championship from College.
Timeline
Accountant
Daylight Restaurants Management LLC
01.2021 - Current
Accountant
Al Qua Education (Get Your Tutors)
12.2019 - 12.2020
Accountant
Reves Voyages
04.2018 - 03.2019
SME Officer
Wipro Ltd.
04.2011 - 11.2015
Customer Service Advisor
EUREKA OUTSOURCING SOLUTION PVT. LTD
01.2009 - 12.2011
Customer Service Agent
Reliance Communication
07.2007 - 08.2008
RKT College of Arts, Commerce and Science
Certificate of Higher Education from Arts
05.2006 - 04.2007
Data Entry Operator
SHIVAM BLOCK PRINTS
04.2005 - 04.2007
Guru Nanak High School
Higher National Diploma from SSC
03.2003 - 04.2004
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