SHERLY BEULAH. N
Abu Dhabi
Summary
Experienced professional with 4.8 years in Administration, HR, Learning & Development, and Client Service. Skilled at improving processes, supporting teams, and delivering excellent service to clients. Known for increasing efficiency and engagement in various roles.
Overview
5
5
years of professional experience
Work History
HR, Marketing and Client Engagement Specialist
Career Global Consultancy
02.2024 - 09.2024
- Led comprehensive recruitment cycles, from job advertising to candidate onboarding
- Formulated brand marketing plans, creating promotional assets to bolster brand presence
- Delivered customized career advice and facilitated admissions processes for higher education clients
- Enhanced client relations by 20% through strategic coordination of recruitment, marketing, and service activities
Learning & Development Associate
Propel Technology Group Inc
12.2022 - 02.2024
- Managed training for 100+ employees across e-learning, virtual, and in-person sessions, achieving a 95% satisfaction rate and a 30% increase in engagement.
- Oversaw LMS content management, maintaining a 98% data accuracy rate and 100% course completion rate.
- Coordinated training logistics and onboarding, reducing new hire adjustment time by 15%.
- Designed and implemented post-training feedback systems, leading to a 25% enhancement in training quality.
- Reduced data retrieval time by 50% through efficient data and reporting systems, streamlining record management.
HR Recruiter
Propel Technology Group Inc
12.2021 - 10.2022
- Orchestrated interview processes, collaborating with stakeholders for effective feedback cycles
- Developed and published job postings, sourcing qualified IT candidates
- Facilitated candidate assessments, maintaining positive applicant experience.
- Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
- Utilized applicant tracking systems (ATS) effectively, improving overall efficiency of recruiting process.
Administrative Assistant
Vimaan Aviation Institute
11.2019 - 11.2021
- Optimized office operations, handling visitor interactions, inquiries, and enrollment processes, enhancing overall office efficiency
- Managed student enrollment, class schedules, and record accuracy with a 100% error-free record-keeping system
- Organized orientations, workshops, and events, ensuring adherence to safety protocols for smooth execution
- Implemented a document tracking system, improving retrieval speed by 50% and minimizing errors in documentation
- Enhanced front desk efficiency by establishing streamlined office management protocols.
Education
Post Graduate Diploma - Management
Loyola Institute of Business Administration
Chennai, India2026
M.Sc. - Biotechnology
Stella Maris College
Chennai, India2018
B.Sc. - Biotechnology
Vels University
Chennai, India2016
Skills
- Training Coordination
- LMS Administration
- Data Management
- Recruitment
- Microsoft Office Suite
- Potential client identification
- Follow-up skills
- Documentation
- Problem-solving skills
- Time management abilities
- Customer Relationship Management
- Phone Etiquette
Languages
Timeline
HR, Marketing and Client Engagement Specialist
Career Global Consultancy
02.2024 - 09.2024
Learning & Development Associate
Propel Technology Group Inc
12.2022 - 02.2024
HR Recruiter
Propel Technology Group Inc
12.2021 - 10.2022
Administrative Assistant
Vimaan Aviation Institute
11.2019 - 11.2021
Post Graduate Diploma - Management
Loyola Institute of Business Administration
M.Sc. - Biotechnology
Stella Maris College
B.Sc. - Biotechnology
Vels University
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