Sheruni Dharmasiri
Dubai
Summary
Hardworking Collections Specialist. Adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail. Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
6
6
years of professional experience
Work History
Human Resources Assistant
Vidabricks
02.2023 - 09.2023
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Conducted exit interviews with terminated employees.
Administrative Assistant
Julius And Creasy Legal Firm
03.2019 - 05.2022
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Developed and implemented organizational systems to streamline daily operations.
- Monitored front areas so that questions could be promptly addressed.
- Improved office operations by automating client correspondence, record tracking and data communications.
Real Estate Legal Assistant
Intrinna
02.2018 - 03.2019
- Organized documents to manage paper and electronic filing systems of clients.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Created spreadsheets to track client progress and document billable hours.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Researched statutes, decisions, legal articles, and codes.
- Interviewed clients to obtain information relevant to cases.
- Managed over 100 customers per day.
Education
Attorney - At - Law - Law
Law College
Sri Lanka12.2021
LLB - Law And Administration
Kotelawala Defence University
Sri Lanka02.2019
A/L - Advanced Level Examination - Commercial Stream
Holy Family Convent
Sri Lanka03.2013
O/Level - Ordinary Level Examination
Holy Family Convent
Sri Lanka12.2010
Skills
- Effective Planning
- Computer Literacy
- Mail Handling
- Labor Agreements
- Business Administration
- New Hire Orientation
- Staff Recruitment and Hiring
- Understanding of HR Policies
- Employee Onboarding
Timeline
Human Resources Assistant
Vidabricks
02.2023 - 09.2023
Administrative Assistant
Julius And Creasy Legal Firm
03.2019 - 05.2022
Real Estate Legal Assistant
Intrinna
02.2018 - 03.2019
Attorney - At - Law - Law
Law College
LLB - Law And Administration
Kotelawala Defence University
A/L - Advanced Level Examination - Commercial Stream
Holy Family Convent
O/Level - Ordinary Level Examination
Holy Family Convent
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