Sherwie mae Magalong
Dubai
Summary
Dynamic and detail-oriented waitress with experience at Grand MOmmas Kitchen, excelling in fast-paced environments. Proven ability to enhance customer satisfaction through active listening and effective communication. Skilled in multitasking and maintaining dining area efficiency, ensuring a seamless dining experience while adeptly handling challenging situations.
Overview
3
3
years of professional experience
Work History
Waitress
Grand MOmmas Kitchen
12.2017 - 07.2019
- Proved successful working within tight deadlines and a fast-paced environment.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Waitress/Receptionist
Pinac Hierloon Capmpangan Cuisine
03.2016 - 06.2017
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Computer Programming - Computer Programming
St. Paul College
Camiling, Tarlac06-2010
Skills
- Dining area maintenance
- Beverage service
- Plate presentation
- Service prioritization
- multitasking
- Active listening and a good memory
- accept criticsm and work well under pressure
- excelent in verbal and written comminication skills
- front office task
- Quick learner
- detailed orientation
Timeline
Waitress
Grand MOmmas Kitchen
12.2017 - 07.2019
Waitress/Receptionist
Pinac Hierloon Capmpangan Cuisine
03.2016 - 06.2017
Computer Programming - Computer Programming
St. Paul College
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