SHERYL DECANO
Logistic and Finance Associate
Dubai
Summary
Highly stimulated and enthusiastic individual with over 12 years of experience working in logistics, warehousing, distribution, and retail environment. Hands-on experience in managing and tracking shipments and providing customers with advice and shipment alternatives. Often manages documentation and billing issues, invoices, and credit limit monitoring. A team-player who is recognized for providing exceptional customer service. Result-driven and target-oriented with strong problem-solving, analytical, negotiation, communication, interpersonal skills, and presentation skills.
Overview
12
12
years of professional experience
13
13
Certifications
Work History
Finance and Logistic Associate
DOLE China Limited (Middle East Branch)
Dubai UAE
12.2018 - Current
- Posting and processing daily journal entries to ensure all financial business transactions are recorded in the system
- Manage physical count of the inventory, and report discrepancies from records
- Keep tracks of the inventory movements and prepare the damage reports
- Keep records of the weekly shipments (departure, arrivals, and transfers)
- File, maintain and distribute documents accurately and in accordance with company policy
- Maintain a weekly report for all Middle East customer's account receivables
- Review, verify and process the claims from all Middle East customers ensuring validity with complete documentation such as loss statement calculation, salvage invoice, shipping documents, destruction certificate, subrogation letter, etc.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Logistic Coordinator
Kuehne Nagel LLC
Dubai UAE
05.2018 - 09.2018
- Ensure accurate and prompt communication with both Contract Logistics staff and Customers, liaising with transport companies and managing relevant documentation
- Manage and Organize Air & Sea Freight Import activities and status
- Monitor, communicate and manage supplier pre-alerts & documentation
- Manage Customs Clearance process including FIRS, Bill of Entry & any necessary customs clearance documentation
- Manage FIRS and Dubai Municipality Food Inspections
- File paperwork accordingly for QMS and audit purposes
- Track and monitor inbound shipments, verify packing lists and invoices and other documentation involving materials received from suppliers for delivery to client
- Update databases and other reporting tools to maintain visibility of shipment status
- Extraction of the Preparation Orders and prioritization of the preparation sequence
- Validate outbound deliveries and issue documents for the trucks
- Packing Management in & out (pallet balance by supplier and stores)
- To follow up requests and or problems that customers may experience
- To keep ongoing records for key account customer shipment status and resolve customs clearance issues in a timely manner in coordination with the customer
- Extract and issue specific reports related to the Logistics Activities and to ensure that the customer service complaint system is in place, followed and provides for accountability of errors.
- Prepared and presented reports to management on logistics performance.
- Strategized best methods and tactics for efficient storage and handling of materials.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
Logistic Assistant
Chai Trading DMCC
Dubai, UAE
10.2016 - 04.2018
- Receive shipments and ensure both quality and quantity match with what is declared in the documents
- Trace, track, and expedite purchase processes
- Prepare and process shipping documents including application of COO via Dubai Chamber of Commerce
- Create and maintain contact with suppliers and customers to ensure timely delivery of goods
- Interact with third party logistics provider
- Maintain communication with warehouse staff to ensure proper working order
- Review bills, invoices and purchase orders for suppliers and clients and ensure that all payments are processed on time
- Negotiate with suppliers and get the best rate for shipping lines, transportation and packing materials prior stocks distribution to local market or rest of the world
- Ensure that the warehouse has sufficient space for incoming deliveries and that all items are properly numbered and tagged for import and export purposes
- Dispose of unserviceable or damaged items
- Ensure that FIRS through Dubai Municipality system are applied before distribution of stocks
- Manage logistics from supplier through to the customer
- Communicate with Transport Company on order status
- Handles office administration including document organizing and filling
- Assist the Marketing department for promoting the Company product and brand by attending Dubai Gulf Food Exhibition and Forums.
Customer Service Executive
Charles Kendall Ayezan
08.2012 - 07.2016
- Act as the main point of customer contact and manage liaison with suppliers and origin stations
- Provide shipment information to customers
- Liaison with different departments within the company to facilitate shipments
- Assist in tracking shipments and providing alternative information
- Provide transportation information and manage billing information
- Manage quality control by ensuring that all shipped orders are in working condition
- Taking care about import/export documentation of goods arriving and leaving at warehouse and ensuring both imports, export and warehouse team are receiving the right document before ETA/ETD of the shipments
- Double check MSDS details for goods under Hazardous from (inbound) and fill up DG FORM of goods going out (outbound) and pass necessary documentation
- Prepare Arrival Sheet Notice to warehouse or Sales order for shipment import or export via Warehouse Management System
- Ensure that proper information is declared when preparing the commercial invoice and packing list for the passing of Bill of entry, BL, COO, SASO, AWB's or any required documentation for import or export thru air, sea, or road (if needed)
- Ensure that proper documentation, certification, and approval are available in importing food products from ROW to GCC countries
- Manage monthly inventory report to update client about their stock's movement or transaction
- Prepare invoice and send it to the client indicating the cost involve per transaction and send it as per clients cut off.
Education
Bachelor of Arts: Industrial Management -
Technological University of The Philippines
Technical Degree: Computer Engineering Technology - undefined
Quezon City Polytechnic University
Skills
Excellent communication skills
Customer service-orientated
Flexible
Works well under pressure
Attention to Details
Multi-tasking
Goods transportation
Strong knowledge in using Warehouse Management System
Knowledge of Infolog WMS
Knowledge of MIRSAL 2 and COO processing
JAFZA Import and Export rules
Customer Service
Certification
11/2016, LOGISTIC BASIC FUNDAMENTALS, Sites power Training Center (Filipino Institute), Dubai, UAE
Affiliations
- 03/2019, 03/2021, Filipino Institute, Volunteer Trainer for Logistic Basics Fundamentals, Al Barsha Branch Dubai UAE
- 03/2019, 03/2021, Filipino Institute, Volunteer Trainer for Logistic Intermediate, Al Rigger Branch Dubai UAE
- CY 2024, APEX Eagles Institute, Volunteer Trainer for Logistic and Supply Chain, Sheik Zayed Rd
- CY 2024, APEX Eagles Institute, Volunteer Trainer for Microsoft Office, Sheik Zayed Rd
Visa Status
Employment Visa
Notice Period
30 days
Marital Status
Single
Personal Information
- Date of Birth: 11/28/1983
- Nationality: Filipino
- Driving License: UAE
Timeline
Finance and Logistic Associate
DOLE China Limited (Middle East Branch)
12.2018 - Current
Logistic Coordinator
Kuehne Nagel LLC
05.2018 - 09.2018
Logistic Assistant
Chai Trading DMCC
10.2016 - 04.2018
Customer Service Executive
Charles Kendall Ayezan
08.2012 - 07.2016
Bachelor of Arts: Industrial Management -
Technological University of The Philippines
Technical Degree: Computer Engineering Technology - undefined
Quezon City Polytechnic University