Experienced Solution Sales Professional in the field of IT and Consulting with 10+ years proven track record. Eager learner with a deep passion for technology, committed to achieving excellence and personal growth. Possesses robust communication abilities for effectively engaging with C-level clients and channel partners in the Middle East. Adept team player skilled in team management, motivation, coaching, and mentoring, with a demonstrated focus on intricate projects and sustained business growth. Extensive expertise in Account Management and Business Development, achieving consistent sales targets across Europe, Middle East, and Russia, resulting in continuous accomplishments and personal milestones.
Key responsibilities:
- Lead Gartner's commercial segment growth across Qatar.
- Help CIOs and CTOs achieve business value from their digital investments by identifying new revenue streams, optimizing costs, improving operational efficiencies, and enhancing customer experience.
- Work directly with CISOs and security leaders by offering research, analysis, and advisory services on cybersecurity trends, best practices, and vendor evaluations. On top of that, supporting security teams with personalized consultations, industry benchmarking, and insights into emerging threats, enabling them to make informed decisions to enhance their organization's security posture.
- Identify and drive new business growth opportunities for Gartner's research & advisory services across all industries.
- Support clients to develop and execute their digital transformation strategies, assess their digital and IT maturity, prioritize digital initiatives, prepare RFPs, shortlist the right providers, and review and negotiate their contracts.
- Cultivate and nurture long-term relationships with key accounts across the territory, positioning Gartner as a trusted advisor and go-to partner for transformative solutions.
Key Responsibilities:
- Revenue growth over set of large enterprise Oil and Gas companies across Russia.
- Build value-added relationships with IT and Business C-level executives and their teams in prospective accounts.
- Create a long-term account strategy and roadmap for existing clients to drive retention and additional growth within the accounts.
- Ensuring that Gartner delivers value to my clients, client agreement retention and realigning our capabilities to their mission-critical priorities.
- Closing $1 000 000 of business (renewal + new business) after 6 months of being territory live.
- Enhancing the value of a substantial enterprise client's contract by transferring it to the parent company and subsequently augmenting its worth within a month of being territory live.
- Designed strategic sales strategies to exceed target quotas.
Managing and leading customer support team with over 10 people. My activities were split 50/50 - I've spent half of my working day with the team (1on1s with ICs, group meetings, performance reviews) and the other one working on the projects. I was hired to establish a positive link between Sales and CSO organizations inside Wrike. Here are some of the projects I was responsible for:
- Building White Glove service for top tier customers from zero: customers like Sony, Tesla, Western Union, JLR, E&Y get the best post-deployment service they could imagine: designated agents, lightning quick response time, best-in-class reps and more.
- Monetization of Premium Support service in general: working closely with Sales Leadership teams and ICs and positioning the value of Wrike
- Established 500% sales growth for Premium Support service (from $200 000 to $1 000 000+) within 1 year.
In 2015 Veeam opened a new office in Bucharest and I was relocated as a "first wave expat" to help with training, coaching, hiring and mentorship of Sales Account Managers and Associates. My key responsibilities were:
- Closing New Business/Upselling/Crosselling with London and UK South based Veeam public sector accounts (NHS, healthcare, educational, charities and etc.).
- Coordinating sales activities with customers and resellers to identify and close new business.
- On-site meetings with decision makers and product users to close new business and maintain existing relationship.
- Working on and coordinating responses to RFP's, RFQ's, RFI's and bids;
- Maximizing coverage and penetrating organizations with Veeam products.
- Providing forecasting and account opportunity as needed.
- Updating and maintaining the Veeam CRM system (Salesforce).
- Driving revenue and contributing to the continued growth of Veeam through consistently achieving individual and team quotas.
- 142% personal quota achievement (2016).
In my role as a Senior Partner Manager, I oversaw partnerships with over 40 resellers across 10 countries in the Saudi Arabian market and beyond, including Lebanon, Egypt, Jordan, Palestine, Pakistan, and India.
My primary responsibilities encompassed:
- Nurturing strategic relationships with a select group of partners to drive revenue.
- Co-operating with Distributors in the region (Aptec and Redington).
- Cultivating enduring and robust partnerships.
- Spearheading the autonomous creation of distribution and channel partner expansion strategies, entailing the onboarding and certification of fresh VARs within their specific domains.
- Establishing monthly, quarterly, and annual targets for chosen channel partners (resellers).
- Conducting training sessions and conveying the company's core message.
- Leveraging a profound understanding of Veeam products, programs, and sales techniques to adeptly handle intricate partner matters related to product licensing, features, and program prerequisites.
As a Senior Sales Associate, I was responsible for the initial contact with potential customers and partners across several Middle East countries.
Key responsibilities:
- Finding and qualifying potential customers (from leads and events).
- Working onsite on the events to find new leads (i.e. Gitex, Partner events and etc.)
- Explaining Veeam's products and solutions.
- Tailoring presentations to customer needs.
- Building and managing relationships.
- Guiding customers through the sales process.
✓ B2B Sales
✓ Strategic Account Management
✓ Business Development
✓ Channel Sales
✓ Consulting Sales
✓ IT Sales