Dedicated and organized Operations Manager and effective leader with over 10 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possess in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Effective and loyal cross-functional communicator and problem solver seeking to leverage background into operations or property management role with growing organization.
Hi, I’m
Sheyan Mananalage
Dubai,sri lanka
Summary
Overview
13
years of professional experience
Work History
Aramex Emirates LLCDubai
Operations executive
03.2014 - Current
Job overview
- Answered calls promptly resolving or escalating issues to maintain client satisfaction.
- Sending daily basis operation inbound Report and ofd Reports to managements.
- Analyzed data to identify trends and recommend operational improvements.
- Managed and maintained comprehensive documentation for operational processes.
- Monitored and reviewed operational performance, aiding improved business strategy to maximize productivity.
Singhagiri (Pvt) LTD Colombo
Showroom manager
04.2013 - 01.2014
Job overview
- Directed shop floor replenishment processes to maximise accuracy and availability of inventory.
- Communicated with staff at meetings regarding store results to help achieve team goals.
- Oversaw smooth and efficient running of showroom operations for optimal results.
- Used strong product knowledge and familiarity with store's promotion policies to negotiate deals with clients.
- Created merchandising plan to promote new services and products in store.
- Educated customers about quality and value of company products.
Samsung Sinhagiri ( pvt ) LTD Colombo
Marketing executive
11.2012 - 04.2013
Job overview
- Maintained updated knowledge of emerging marketing trends and technologies, continuously seeking opportunities to enhance strategies.
- Delivered top-quality marketing strategy and consultative services with consistently high client satisfaction scores.
- Guided clients on brand image and ethos to foster winning brand strategy and increased online engagement.
A - Z Electronics Colombo
Marketing executive
08.2011 - 11.2012
Job overview
Education
Batugedara Intl SchoolSri Lanka
Graduate In High School
University Overview
Skills
- Analytical Skills
- Problem-Solving Skills
- Communication Skills
- Negotiation Skills
- Project Management Skills
- Attention to Detail
- Technology Proficiency
- Leadership Skills
- Continuous Improvement Mindset
- Lean Six Sigma
- Supply chain management
Availability
See my work availability
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Available
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Timeline
Operations executive
Aramex Emirates LLC
03.2014 - Current
Showroom manager
Singhagiri (Pvt) LTD
04.2013 - 01.2014
Marketing executive
Samsung Sinhagiri ( pvt ) LTD
11.2012 - 04.2013
Marketing executive
A - Z Electronics
08.2011 - 11.2012
Batugedara Intl School
Graduate In High School
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