Shibin Mathew

Processed new customer orders, created contracts and submitted to concerned parties.

• Created and filed FANR procedures and respond to FANR comments to amended procedure accordingly.
• Understood and delivered contracts within agreed conditions and timeframes.
• Submit prequalification and R-Registrations documents of the company to various clients.
• Create PO- PR for various vendors through Navision software.
• Tender and contract creation and documentation.
• Onbaording and offboarding procedures for employees.
• Evaluated discrepancies and rectified payroll errors.
• Processed finished jobs, followed up with clients timesheets and create invoice summary.
• Support for follow up and creation of invoice for major client like ADNOC through SAP Ariba portal.
• Support and creation of Overtime and Expense claims for staff.
• Created and maintained logical and orderly digital filing system for impeccable record keeping.
• Handled incoming calls for staff, answering questions, directing calls and documenting messages.
• Processed new customer orders, coordinated related documentation and adjusted account balances.
• Created email notifications, invitations and agendas for meetings, events and appointments.
• Transcribed or scanned data to create new files.
• Ordered stock and supplies from trusted and cost-effective suppliers to meet office needs.
• Contributed to harmonious and productive office environment by building positive relationships with coworkers.
• Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
• Applied maths abilities to calculate and check financial figures.
• Assisted managers in compiling and organising materials for meetings.
• Gathered information, created charts and produced reports for staff.
• Tracked metrics with [Software] spreadsheets and modelled data for staff.
• Arranged filing systems for easy use and retrieval by personnel.
• Received, sorted and distributed incoming mail.
• Managed payroll for 72 employees.
• Handled employee enquiries and complaints, escalating issues to managers when needed.
• Approved invoices and timesheets ahead of payment to avoid payroll errors.
• Processed month-end payroll for prompt staff payments.
• Calculated and recorded monthly staff salaries and contractor payments.
• Recruited, developed and motivated new hires, expertly building and managing dedicated team of [Number] staff.

• Monitored office inventory supplies, re-ordering for service provisions.
• Met deadlines on admin tasks to minimise disruption to colleagues and workflows.
• Sourced and distributed articles in demand to meet departmental needs.
• Prepared regular reports on expenses and office budgets.
• Created and maintained logical and orderly digital filing system for impeccable record keeping.
• Handled incoming calls for staff, answering questions, directing calls and documenting messages.
• Processed new customer orders, coordinated related documentation and adjusted account balances.
• Transcribed or scanned data to create new files.
• Ordered stock and supplies from trusted and cost-effective suppliers to meet office needs.
• Evaluated discrepancies and rectified payroll errors.
• Updated employee pay information to reflect correct base pay and special entitlements.
• Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
• Assisted customers with finding items, completing exchanges and obtaining refunds.
• Accepted customer payments for tickets and issued papers for admission to events.
• Used POS register system to total values and complete cheque, card, or mobile payments.
• Supervised daily operations, acting as point of contact for any queries or obstacles.
• Created digital file classification system for company-wide use.
• Led and coached team leaders to meet performance targets and deliver operational excellence.

• Tracked expenses in MS Excel & Tally ERP 9 and met budget targets.
• Partnered with management to implement processes and complete special projects.
• Organised travel, hotel and transport bookings for staff and clients, distributing tickets and information for smooth travel arrangements.
• Organised filing system for important and confidential office documents.
• Processed invoices and resolved invoice queries to enforce timely payment.
• Improved overall process for year-end inventory audits.
• Managed assigned accounts and monitored payment status to reduce past-due payments.
• Enforced compliance with financial policies impacting account and business objectives.
• Negotiated buying conditions and sales contracts to secure lucrative deals.
• Prepared monthly reports, account reconciliations and financial statements.
• Reviewed and managed statutory accounts and corporation tax returns.
• Identified customer needs and developed catered solutions to meet demands.
• Managed payroll operations for team of employees.
• Evaluated discrepancies and rectified payroll errors.
• Assessed commissions owed on employee sales achievements and added to payroll values.
• Posted updates to accounts and departmental or employee records with each payroll cycle.
• Maximised accounting efficiency by commissioning business performance trend reports.
• Maintained organisational records of gross and net employee salaries.
• Managed payroll input, processes, submissions and audit for timely payment of 35 employees.
• Completed accurate payroll calculations using manual or computerized systems.
• Prepared GST and income tax forms for commercial and individual clients.
• Compiled general ledger entries on short schedule with 100% accuracy.
• Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions.
• Organised and carried out month-end, quarterly and year-end processes.
• Prepared monthly bank reconciliations and compiled reports for financial reviews.
• Maintained integrity of general ledger, including chart of accounts.
• Advised management on financial details related to business operations, inventory levels and budgets.
• Checked and imported payroll and pension data to pay salary deductions.

• Handled incoming calls for staff, answering questions, directing calls and documenting messages.
• Processed new customer orders, coordinated related documentation and adjusted account balances.
• Created email notifications, invitations and agendas for meetings, events and appointments.
• Fostered positive relationships with customers to enhance loyalty and retention.
• Boosted product sales by offering selection guidance to customers.
• Employed variety of mediums to convey learning concepts.
• Tracked student attendance and performance, intervening early in concerning issues.
• Updated records and progress reporting to enhance accountability.
• Provided constructive feedback for each tutoring session to evaluate student performance and determine future needs.
• Updated course materials, content and delivery.
• Tracked student progress through regular assessments, promptly addressing knowledge and skills gaps.
• Assessed student needs to determine skill levels and inform curriculum development.
• Maximised student retention by providing stimulating learning experiences tailored to individual needs.
• Completed periodic training to gain knowledge of emerging trends in education.
• Promoted academic success and enhanced learning experiences for students of varying capabilities.
• Taught study skills and learning accommodations to help struggling students resolve core issues impeding academic progress.