SHIBU MANIKANDAN
Accommodation Manager
Abu Dhabi
Summary
To pursue a challenging job in which I may apply my learned talents and contribute to the success of the organisation. I'm looking for an ideal environment where I may improve both personally and professionally.
Overview
19
19
years of professional experience
Work history
Accommodation Manager
Abu Dhabi National Hotel
Abu Dhabi
- Current
- Responsible for all staffs accommodation in Abu Dhabi zone
- Responsibilities for 1200 staff’s activates in camp
- Coordination with Management Team
- Decision making for all Actions against Emergency situation with the coordination of Management
- Supervision in camp and surround maintenance
- Issuance of all facilities which is provide by the company for the staffs
- Maintaining daily report and update to the management
- Monthly Report Submission
- Inspecting the food quality and quantity
- Check all fire and safety requirement
- Site inspections and reporting
- Dealing with new staff arrival
- Documentation works.
Camp Admin
Star Security Services
UAE
03.2013 - 03.2015
- Dealing with New staffs arrivals
- Documents preparation work for new staff’s Medical and Emirates ID process
- Providing orientation Training for new employees about company and responsibilities
- Scheduling Duty and preparing Time Sheet, Attendance, Over Time Advances and Payroll sheet
- Serve as primary liaison between customer and company to determine customer’s billeting needs and priorities, communicate protocol to staff regarding customer lodging assignments, and resolve issues
- Manage temporary or permanent living quarters at multiple dormitory for client and other civilian contractors in accordance with contract requirements and company objectives
- Oversee staff and activities to ensure proper maintenance and adherence to safety and cleanliness standards
- Maintain and report on accurate, current, vacancy/occupancy rates
- Ensure courteous customer service, timely resolution of service orders, and accountability of sufficient supplies for all locations
- Conduct and review regular customer surveys to obtain feedback on customer satisfaction and quality of services
- Maintain knowledge of relevant equipment, policies, and procedures, and provide training to develop staff
- Manage personnel actions including, but not limited to, hiring, performance appraisals, coaching, promotions, etc
- Perform other qualified duties as assigned.
Customer Service Manager and Logistics In Charge
A4M General Trading
Bagram
11.2011 - 11.2012
- Demonstrating cooperative and friendly attitude all the times while maintaining highest level of customer services
- Demonstrated customer demands satisfaction flexibility in a high volume, production environment
- Process sales, refunds, credit cards, Military Star Card, and Military Eagle cash sales
- Sold variety of merchandise to customers using salesmanship and courtesy
- Taking proper directional guidelines from store manager or supervisor as required
- Coordinates inventory of stock and insures product adjustments are properly applied
- Receives, sorts, logs, and distributes all incoming shipments
- Identifies, locates, obtains and arranges for shipment of requested replacement parts
- Arranges warehousing and transportation of products to customers
- Investigate and respond to inquires regarding distribution and shipping.
Security Officer
Falcon Security Service LLC
Abu Dhabi
03.2010 - 11.2011
- Responsible for providing security services for employees and visitors
- Respond to all emergency situations as directed by policies
- Identification and vehicle checking on daily basis
- Always alert and keep an eye on every suspected vehicle or personnel
- Provided security services for employees and visitors
- Patrolling the parking, grounds and the interior of facility and securing entrance after hours.
Sales Executive
Bliss Logistics & Shipping Private Limited
India
01.2008 - 01.2010
- Preparing a list of customers and planner for the week with the sales coordinator
- Visiting the customer as per plan and reporting the same to sales head on the day and preparing DSR
- Discuss with the customer about the shipment they does either import /export and send the quote to them as per the requirement
- Follow with customer for quote status and convert to shipment
- Informing the customer service about the customers shipment and follow up and update the same to customer
- Need to work out on the rates and ensure the customers are happy
- Follow up for outstanding statement.
Sales & Business Manager
Palmyra Springs Limited Corporation
03.2005 - 12.2007
- Responsible for meeting sales goals and overall quality of service
- Conduct sales and marketing calls to book meetings with potential clients
- Send follow-up marketing materials and make follow-up monthly calls to establish relationships
- Call and personally visit potential, new and existing customers to facilitate new business
- Perform client presentations articulating the value proposition of product, solution, and service offerings
- Coordinate efforts to improve the customer experience at the point of sale
- Manage product sales growth and individual sales effectiveness by reviewing sales activity schedule.
Education
H.S. Diploma -
Gov Higher Sec School
Tamil Nadu, IndiaSecurity Certification - undefined
National Security Institute
Abu Dhabi, UAEDiploma In Human Resources Development - undefined
International Council for Management Studies
Bachelor of Business Administration - undefined
Jaipur National University
Skills
- Bright HR
Languages
English, Hindi, Arabic, Tamil & Malayalam
Custom
I hereby declare that the above-furnished details are true and correct to the best of my knowledge and belief.
Personal Information
- Passport Number: P 5995293
- Passport Date Of Issue: 05/22/17
- Passport Place Of Issue: Abu Dhabi, UAE
- Passport Expiry Date: 05/21/27
- Father's Name: G. Manikandan
- Date of birth: 05/17/85
- Nationality: Indian
- Marital Status: Married
Timeline
Camp Admin
Star Security Services
03.2013 - 03.2015
Customer Service Manager and Logistics In Charge
A4M General Trading
11.2011 - 11.2012
Security Officer
Falcon Security Service LLC
03.2010 - 11.2011
Sales Executive
Bliss Logistics & Shipping Private Limited
01.2008 - 01.2010
Sales & Business Manager
Palmyra Springs Limited Corporation
03.2005 - 12.2007
Accommodation Manager
Abu Dhabi National Hotel
- Current
H.S. Diploma -
Gov Higher Sec School
Security Certification - undefined
National Security Institute
Diploma In Human Resources Development - undefined
International Council for Management Studies
Bachelor of Business Administration - undefined
Jaipur National University
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