Ahmed Khaled

Work History

Fouda Pharmacy

cairo, cairo

08.2019 - Current

ces.
Led projects and analyzed data to identify opportunities for improvement.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Maintained energy and enthusiasm in fast-paced environment.
Carried out day-to-day duties accurately and efficiently.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Developed and maintained courteous and effective working relationships.
Used Microsoft Word and other software tools to create documents and other communications.
Exceeded goals through effective task prioritization and great work ethic.

Alfa Solo LLC

cairo, cairo

01.2018 - 08.2019

Engaged with customers to build rapport and loyalty.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Recommended accessories and complementary purchases to boost revenue.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Increased sales by offering advice on purchases and promoting additional products.
Processed product returns and assisted customers with other selections.
Maintained customer satisfaction with quick and professional handling of product returns.
Enhanced product presentation and promotional material displays, working alongside retail representatives.
Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
Provided positive first impressions to welcome existing, new and potential customers.
Answered customer questions about sizing, accessories and merchandise care.
Solved customer challenges by offering relevant products and services.