SHIJU SKARIA
Dubai
Summary
Dynamic Operation Manager with a proven track record at Ali & Sons | Eurostar Rent A Car, enhancing operational efficiency and fleet management. Skilled in financial analysis and fostering client relationships, I led initiatives that significantly boosted profitability and team productivity. Expert in vendor management and adept at cross-functional coordination, I consistently achieve and surpass business goals.
Overview
13
13
years of professional experience
Work History
Operation Manager
Ali & Sons | Eurostar Rent A Car
Dubai
08.2022 - Current
- Customers can rent from the largest fleet of German cars in the UAE at Eurostar Rent-A-Car branches located in Abu Dhabi, Dubai, and Al Ain.
- Ensured every need was met with a variety of luxury and practical vehicles.
- Established and enforced operational policies to streamline car rental business processes.
- Oversee fleet management, including vehicle maintenance, inspections, and replacements to ensure fleet availability and safety
- Monitor and manage rental revenue, expenses, and profitability to achieve financial targets and objectives
- Develop and maintain relationships with car rental suppliers for vehicle acquisitions, rental agreements, and fleet enhancements
- Conduct regular performance reviews of staff members and provide training and development opportunities to improve team productivity
- Ensure compliance with industry regulations, licensing requirements, and safety standards to maintain a lawful and ethical operation
- Analyze market trends, customer feedback, and competitor activities to identify opportunities for business growth and improvement
- Implement technology solutions for reservations, tracking, and inventory management to enhance operational efficiency and customer satisfaction
- Prepare and present operational reports to senior management, detailing performance metrics, challenges, and recommendations for operational enhancements
- From Eurostar Rent-A-Car branches in Abu Dhabi, Dubai, and Al Ain, our customers can access the largest fleet of German cars in the UAE
- We offer a mix of cars to suit every need — whether it’s a high-end luxury vehicle or a more affordable and practical choice
Assistant Operation Manager
Dollar Car Rental
Dubai
08.2022 - 08.2024
- Manage the rental fleet, including vehicle maintenance, inspections, and scheduling
- Optimize fleet utilization to maximize revenue and minimize downtime
- Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions monitor operational expenses and implement cost-effective measures
- Optimize resource allocation to achieve budgetary goals
- Track vendor pricing, rebates, and service levels
- Establish key performance indicators (KPIs) to assess operational efficiency and effectiveness
- Regularly analyze data to identify areas for improvement.
- Implement and utilize rental management software, and tracking systems for fleet and operations management.
- Contribute to business growth by identifying opportunities for expansion, such as diversifying services.
Operation & Fleet Supervisor
AVIS
Abu Dhabi
05.2015 - 08.2022
- Company Overview: Project’s Driven: ADNOC(GASCO), ETIHAD AIRPORT SERVICE, FERRARI WORLD, EMIRATES PALACE HOTEL, YAS VICEROY HOTEL
- Plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements
- Direct investigations to verify and resolve customer complaints
- Prepare and submit periodic Management Reports relating to Company systems, compliance, and incidents
- Reporting to Management on HSE and ISO Standards
- Train drivers, Highway Code, Defensive driving, Traffic rules and regulations of UAE as per company standards
- Serve as contact persons for all drivers within assigned territories
- Implement schedule and reduce OT of drivers
- Project’s Driven: ADNOC(GASCO), ETIHAD AIRPORT SERVICE, FERRARI WORLD, EMIRATES PALACE HOTEL, YAS VICEROY HOTEL
Operation & Sales Coordinator
Ambush Group of Companies LLC
Abu Dhabi
02.2013 - 03.2015
- Resolve customer complaints by investigating problems, developing solutions and making recommendations to management
- Dealing with: RTA, DOT, TRANSCO, NDC, GASCO, ADNOC, ADMA-OPCO
- Obtaining new orders and establishing customer relationship
- Direct activities related to dispatching, routing, and tracking transportation vehicles, such as aircraft and railroad cars
- Plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements
- Direct investigations to verify and resolve customer or shipper complaints
Administrative Manager
Roy Enterprise
Vadodara
02.2012 - 02.2013
- Review operator requirements
- Enter specification details into the procurement system
- Support the senior manager in implementing a Procurement Plan
- Plan long and short-term maintenance needs
- Modernize and update equipment
- Oversee support services
Education
Bachelor of Arts - English Literature
M.S University
01.2009
Skills
- Adaptability
- Adherence to commitment
- Motivated and enthusiastic about developing good relationships with clients
- Effective working alone or as a cooperative team member
- Professional in appearance and presentation
- Operational efficiency
- Fleet management
- Financial analysis
- Vendor management
- Data analysis
- Team building
- Employee training
- Problem solving
- Cross-functional coordination
Hobbies and Interests
- Listening to music
- Video Editing & Vlogging
- Reading
Soft Skills
Coordination & Administration, Knowledge in Microsoft office, ERP, SAP, FMS, IVMS, Carpro, FMS, Milepower, SPEED
Personal Information
- Passport Number: U0219560
- Date of Birth: 06/06/87
- Nationality: Indian
- Marital Status: Married
Disclaimer
I do hereby declare that the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge and belief. Ready for relocation.
Timeline
Operation Manager
Ali & Sons | Eurostar Rent A Car
08.2022 - Current
Assistant Operation Manager
Dollar Car Rental
08.2022 - 08.2024
Operation & Fleet Supervisor
AVIS
05.2015 - 08.2022
Operation & Sales Coordinator
Ambush Group of Companies LLC
02.2013 - 03.2015
Administrative Manager
Roy Enterprise
02.2012 - 02.2013
Bachelor of Arts - English Literature
M.S University
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