Shikha Thapa
Ras Al Kaihmah
Summary
Proven sales professional with a track record of enhancing customer engagement and revenue generation at Gulf Bakery. Excelled in relationship building and sales strategy development, boosting sales through effective customer service and negotiation skills. Collaborated effectively with teams to surpass sales targets, demonstrating adaptability and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Salesperson
Gulf Bakery
08.2024 - 12.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Sales/cashier
Majestic Bakery
10.2022 - 06.2024
- Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
- Enhanced store sales by upselling products and suggesting additional items to customers.
- Balanced cash drawer accurately at the end of each shift, demonstrating strong attention to detail.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Handled high volumes of transactions during peak hours, maintaining composure under pressure.
- Resolved customer issues promptly, ensuring positive experiences and repeat business.
- Improved customer satisfaction by providing efficient and accurate cashiering services.
- Collaborated with team members to achieve daily sales targets and deliver exceptional customer service.
- Maintained a clean and organized work area, promoting a professional environment for customers.
Education
Bachelor Of Arts - Arts
DAV College
India06.2013
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Customer engagement
- Sales strategy development
- Negotiation
- Sales presentations
- Sales forecasting
- Revenue generation
- Client engagement
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Arabic
Beginner (A1)
Timeline
Salesperson
Gulf Bakery
08.2024 - 12.2024
Sales/cashier
Majestic Bakery
10.2022 - 06.2024
Bachelor Of Arts - Arts
DAV College
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