SHILPA BHASKARAN
Dubai,UAE
Summary
Accomplished professional with extensive expertise in immigration sales and client handling, visa and immigration consultation, and lead generation and conversion. Proven track record in client relationship management, CRM and sales tracking, as well as objection handling and negotiation. Adept in logistics and supply chain management, including import/export documentation, customs and trade compliance, warehouse and inventory management, shipping coordination, and customer service in logistics. Committed to leveraging skills to drive business growth and enhance operational efficiency.
Overview
4
4
years of professional experience
Work History
Sales Officer
Viko Immigration
Dubai
08.2024 - 04.2025
- Provided expert consultation on visa options, immigration policies, and eligibility criteria
- Generated and converted leads through personalized client engagement and effective sales strategies
- Assisted clients with visa applications, documentation, and submission processes for various countries
- Achieved and exceeded sales targets by delivering customized immigration solutions
- Managed CRM tools to track leads, maintain client records, and schedule follow-ups
- Trained new staff members on company procedures and best practices.
Administrative Secretary
Connect Immigration Services Ltd
Dubai, UAE
06.2023 - 08.2025
- Assisted in immigration-related document processing, scheduling, and customer support
- Maintained up-to-date records of visa applications, approvals, and client inquiries
- Supported consultants in client coordination, office management, and immigration documentation
Customer Service & Logistics Coordinator
Chalhoub Group Real FZE-JAFZA
04.2021 - 05.2024
- Managed import/export documentation, ensuring compliance with customs regulations
- Prepared shipping documents, invoices, packing lists, and Chamber of Commerce certificates
- Coordinated logistics operations, including shipment planning, inventory tracking, and warehouse management
- Ensured timely and accurate delivery of goods while maintaining strong client and supplier relationships
- Utilized Warehouse Management Systems (WMS) to update inbound and outbound records
Education
Bachelor of Commerce -
Kannur University
Diploma in Airline, Tourism & Hospitality Management - undefined
STED Council of India
Skills
- Immigration Sales & Client Handling
- Visa & Immigration Consultation
- Lead Generation & Conversion
- Client Relationship Management
- CRM & Sales Tracking
- Objection Handling & Negotiation
- Logistics & Supply Chain Management
- Import/Export Documentation
- Customs & Trade Compliance
- Warehouse & Inventory Management
- Shipping Coordination
- Customer Service in Logistics
Languages
English
Hindi
Malayalam
Timeline
Sales Officer
Viko Immigration
08.2024 - 04.2025
Administrative Secretary
Connect Immigration Services Ltd
06.2023 - 08.2025
Customer Service & Logistics Coordinator
Chalhoub Group Real FZE-JAFZA
04.2021 - 05.2024
Diploma in Airline, Tourism & Hospitality Management - undefined
STED Council of India
Bachelor of Commerce -
Kannur University
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