Summary
Overview
Work History
Education
Skills
Languages
Corporate training
Computer Skills
Awards and Achievements
References
Personal Information
Training Courses
Timeline
Generic

SHIMAA MOHAMED ABD ELRAZEK ELKORDY

RAS ALKHAIMA,RAS ALKHAIMA

Summary

Certified Executive Assistant with distinction, offering extensive experience in administrative support and human resources. Proven track record in managing executive-level communications, scheduling, and documentation. Demonstrated expertise in drafting professional correspondence, optimizing processes, and ensuring compliance with organizational policies. Adept at handling sensitive information with discretion and providing comprehensive HR support. Skilled in using MS Office suite, SAP, Visio, and other essential systems. Strong organizational skills, attention to detail, and ability to work independently while maintaining a high standard of professionalism. Resourceful Specialist with a knack for problem-solving and a quick learner of new technologies and processes. Known for developing innovative solutions and driving success. Career goal: To leverage extensive administrative and HR experience to contribute to the efficiency and success of a dynamic organization.

Overview

18
18
years of professional experience

Work History

Executive Secretarial Specialist

Government of Ras Al Khaimah - Public Service Department
05.2018 - Current
  • Correspondence and Documentation:

- Drafted Professional correspondence.

- Managed, reviewed and screening incoming official correspondence such as letters, memos, and emails on behalf of executive director.

- Generated sensitive documentation securely.

- Managed and maintained critical document filing systems.

- Ensured consistent interdepartmental coordination to resolve daily documents.

  • Administrative Responsibilities

- Conducted inventory assessments for executive Director office supplies regularly.

- Conducted approvals for executive Director’s systems (such as the HR System, SAP System for material requests, and Oracle system for other various requests)

- Delivered necessary administrative support to the executive director.

- Utilized online resources to gather relevant data.

- Created a draft of the Job Description as needed.

- Read legal articles, legislation, and Human Resource law as needed.

- Responded to incoming requests for information or forwarded to the appropriate individual.

  • Communications & Stakeholders

- Managed inbound calls and visitor interactions for Executive Director.

- Engaged with stakeholders via multiple communication channels.

- Conveyed Executive Director’s directives, instructions, and tasks to Head of Departments.

  • Developed Comprehensive Processes, Procedures, and Polices.

- Enhances efficiency through process optimization.

- Created flowcharts using Visio to enhance workflow.

- Ensuring Compliance with organizational policies.

Initiated sustainability reducing company's environmental impact.

  • Meeting:

- Organized and Scheduled meetings for Executive Director

- Recording Minutes of Meetings.

- Managed administrative initiatives meetings.

  • Budget

- Assisting in the exercise of budget setting by setting up the executive director’s office expenses.

- HR budget list requirements (Vacancies, training, promotions.

  • Boosted Staff expertise

- Conduct training sessions for staff on essential system (Such as TARRISH correspondence system)

- Created and delivered presentations highlighting methods such as the approved electronic signature)

Assistant Human Resources Manager

DUBAI GULF CONTRACTING LLC
12.2015 - 02.2017

Company Overview: Building, Civil, Roads Infrastructure and Earthworks Engineering Contractor

  • Completing employee file documentation both paper and electronic including documents verification (education and experience certificates, marriage contract, etc.)
  • Typing Online entries for all Ministry of Labor Transaction and Tasheel Transaction
  • Executing issuance of MOL Job offer, Amendment of Labor Contract and Cancellation of Labor Contract
  • Executing issuance of Work Permit (Checking Status either Approved or Rejected)
  • Arranging and paying all necessary payments (Online) in case of approval
  • Arranging Immigration and Issuance of Visa
  • Checking Status of Visa and printing Visa in case approved, and coordinating with concerned personnel for entry into country or change of status in case personnel is inside UAE
  • Processing and submitting Residence Visa
  • Applying for residence visa and checking of status
  • Arranging required fees and documents for PRO for stamping of residence on the personnel passport
  • Preparing various memos, internal letters and department's Minutes of Meeting
  • Providing all employees with HR support and informing them on the policies and procedures
  • Maintaining office files and filing system and providing administrative assistance and support to the Director of Human Resources

Assistant Project Manager

T.C.C FIRE FIGHTING ALARM FIELD
06.2010 - 05.2012
  • Managing Office
  • Examining files submitted to manager, expressing opinions, and making recommendations as needed
  • Taking minutes of meetings & Follow-up
  • Managing diary, scheduling appointments, preparing schedule
  • Receiving letters and checking possibility of response and formulation
  • Reviewing contracts for projects and taking notes
  • Evaluating staff administrative performance
  • Contacting local suppliers and working requests for price and negotiating with them
  • Coordinating among departments

Office Manager

Contractors & Engineering Consulting Co.
06.2007 - 05.2010
  • Managing events and travel arrangements for General Manager.
  • Preparing outgoing mail and distributing incoming mail
  • Following up and drafting correspondence
  • Taking minutes of meetings & Following them up
  • Ordering supplies as required, as needed
  • Searching tenders
  • Preparing tenders
  • Arranging final extracts

Education

Bachelor of Commerce And Business Administration - Accounting Department

Helwan University
Egypt

Skills

  • Communication
  • Discipline, sincere in work
  • Problem Solving
  • Leadership
  • Time management - highly Organized - continuous improvement
  • Ambitious with strong desire to learn new skills -self-learning
  • Serious, creative, knowledge-loving
  • Work independently - Highly responsible and reliable
  • Customer relationship management
  • Punctuality and precision, and attention to details
  • Interpersonal skills
  • Planning & goal setting ,and ability to prioritize
  • Critical thinking

Languages

English
Upper intermediate (B2)
Arabic
Bilingual or Proficient (C2)

Corporate training

  • Customer Service, Truman Electronics Company
  • Reception and Customer Service, Real Estate Company
  • Sales Agent, ACE Life Insurance



Computer Skills

  • Good knowledge of MS Office (Word, Excel, Power Point, Outlook)
  • App OneDrive, App Teams .Visio App and Internet search
  • SAP
  • Correspondence Management Programe
  • HR Mawardna System


Awards and Achievements

Awards and Achievements:

  • Outstanding performance, 2021, RAS Al Khaimah Government
  • Sustainability Project: Paperless Initiative and Preparing E-Signature Policy, 2022, Public Services Department, RAS Al Khaimah Government.
  • Ideas initiative to upgrade Correspondence System, 2019-2022
  • Initiative to use App OneDrive for archiving and files sharing for senior management, 2021
  • Constant research to benefit the organization, 2022
  • Support the employees' suggestions by create 'Suggestion Electronic Box', 2022
  • Supporting knowledge building and self-development of employees
  • The planner of the Interactive Wastewater Model for the Awareness Campaign Initiative


References

Engr. Mark Bruno - 050 598 2848

Engr. Demiana Ramzi - 050 377 3667

Engr.Srinivasulu Inala - 054 791 0644

Mr. Ahmed Abou Zeid - 050 82 40017

Personal Information

  • Hobbies: Writing, Walking, Reading, Traveling
  • Nationality: Egyptian
  • Driving License: 207320
  • Marital Status: Single
  • Religion: Muslim
  • Visa Status: Residence

Training Courses

  • Basic Business Skills Acquisition(BBSA) Cairo, Egypt Sponsored by the Future Generation Foundation (FGF)training including : (April 14th -July20th ,2004)
    *Developed language and computer skills
    *Enhanced presentation &project development skills
    *Acquired basic business skills including: Customer service, marketing, sales, banking, accounting, business correspondence and report writing.
  • ICDL (International Computer Driving License) July-September 2008
  • PMP basic knowledge. March 9th -April 24th2012
  • Communication Skills.May1st - May 4th 2012
  • Advanced Excel.November 2019
  • Leadership.November 2019
  • Leadership, problem analysis and decision making. April 2020.
  • Leadership and strategic planning skills. April 2020.
  • The Advanced Certificate for the Executive Assistant ACEA. November 2023.
  • Customer relation Management. August 2023 .
  • Lean Six Sigma green belt (LSSGB). September 2024.


Timeline

Executive Secretarial Specialist

Government of Ras Al Khaimah - Public Service Department
05.2018 - Current

Assistant Human Resources Manager

DUBAI GULF CONTRACTING LLC
12.2015 - 02.2017

Assistant Project Manager

T.C.C FIRE FIGHTING ALARM FIELD
06.2010 - 05.2012

Office Manager

Contractors & Engineering Consulting Co.
06.2007 - 05.2010

Bachelor of Commerce And Business Administration - Accounting Department

Helwan University
SHIMAA MOHAMED ABD ELRAZEK ELKORDY