Accomplished Sr. Collection Officer with a proven track record in debt recovery and decision-making, demonstrated at Dubai Islamic Bank. Skilled in negotiating payment plans and enhancing account status, leveraging conflict resolution strategies and professionalism. Expertise in converting delinquent accounts and improving financial outcomes, showcasing a blend of hard and soft skills essential for optimal performance.
1.Monitoring accounts to identify overdue payments
2.Negotiate suitable payment plans & Restructure options
3. Handle questions and complaints
4.Convert delinquent accounts to current customers
5.Update account status and database regularly
1.Rent overdue collections and legal proceedings for al Zajel Real Estate
2.Reconcile the accounts receivable ledger
3.Update payment Records
4.Follow-up with clients on overdue accounts
1.Handled First Gulf Bank & National Bank of Abudhabi write off cases
2.Collections for Credit card& Personal Loan accounts
3.Meetings with debtors in office and on field.
4.Used skip tracing and other techniques to locate debtors.
DOB : 21/02/1989
Valid UAE Driving License