Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist
Shinju Mundayatt Anandan

Shinju Mundayatt Anandan

Duabi ,UAE

Summary

Motivated student eager to offer strong customer service and communication skills. Excels in fast-paced environments with high attention to detail and commitment to accuracy. Attentive Clerk accustomed to processing sales transactions and assisting patrons. Answers questions and clarifies pricing to complete swift payments. Dedicated to accuracy and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Receptionist

Guzel Salon
Dubai , UAE
04.2023 - Current
  • Answered telephone calls per day, compiling detailed notes and promptly forwarding as required.
  • Managed bookings using Booker software to schedule, cancel and re-arrange appointments.
  • Reduced waiting times through effective time and resource management.
  • Delivered front of house duties with warm and professional manner.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.
  • Monitored office supplies inventory, promptly reordering low stock items to prevent workflow disruptions.
  • Kept reception area clean and neat to give visitors positive impression of the company.

Clerk

BSNL Telecome
Kannur , INDIA
01.2022 - 02.2023
  • Organised events, booked conference rooms and communicated with caterers.
  • Communicated with vendors to negotiate contracts for product orders.
  • Greeted guests, responded to enquiries and provided instructions.
  • Assisted accountant in managing accounts receivables and payables to support bookeeping practices.

Billing Executive

Shopprix supermarket
Kerala , India
01.2021 - 12.2021
  • Interpreted and submitted contract billing requirements to invoicing teams for action.
  • Escalated complex billing issues to senior teams for closure.
  • Reconciled client accounts to settle outstanding balances and balance excess payments.
  • Investigated credit applications to determine legitimacy and creditworthiness of clients.

Education

Pluse two board examination -

N.S.S.H.S.S ALAKODE
INDIA
03.2009 -

Skills

  • Product recommendations
  • Physical strength
  • Till accuracy
  • Service upselling
  • MS Office proficiency
  • Security awareness
  • Document control
  • Customer-service orientated

Languages

English
Fluent
Hindi
Fluent
Tamil
Fluent
Malayalam
Fluent

Timeline

Receptionist

Guzel Salon
04.2023 - Current

Clerk

BSNL Telecome
01.2022 - 02.2023

Billing Executive

Shopprix supermarket
01.2021 - 12.2021

Pluse two board examination -

N.S.S.H.S.S ALAKODE
03.2009 -

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Shinju Mundayatt Anandan