Shinu Clement
Dubai
Summary
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Supervisor
IFFCO GROUP
06.2018 - Current
- Trained team members in successful strategies to meet operational and sales targets.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Effectively coached team members to reach weekly and monthly sales goals.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Sales Man
IFFCO GROUP
08.2016 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Promoted and up-sold products and services to meet needs of customers.
- Drove team revenue totals by bringing in top sales numbers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
Education
High School Diploma -
H S C HIGHER SECONDARY SCHOOL
Kerala-India06.2009
Skills
- Shrinkage Control
- Channel Management
- Goals and Performance
- Sales Coaching
- Sales Team Assistance
- Order Management
- Sales Team Oversight
- Client Acquisition
- Sales Reporting
- Database Management
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Tamil
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Sales Supervisor
IFFCO GROUP
06.2018 - Current
Sales Man
IFFCO GROUP
08.2016 - Current
High School Diploma -
H S C HIGHER SECONDARY SCHOOL