SHIPHAL T P
Manama
Summary
Experienced in sales, logistics, and supply chain management, eager to apply skills to drive organizational growth. Goal is to utilize critical thinking, verbal communication, and leadership abilities to enhance professional journey in a dynamic and fast-paced environment.
Overview
5
5
years of professional experience
Work History
Sales Executive
Afex Cargo Co. W.L.L
01.2023 - Current
- Demonstrate products and services, providing expert consultations
- Lead initiatives to improve customer engagement, fostering relationships to drive sales
- Oversee inventory management and ensure accurate recordkeeping
- Manage customer inquiries through phone and email, ensuring excellent communication and service delivery
- Apply negotiation and persuasion skills to close deals and meet sales quotas.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Sales Executive
Aman Household and Electrical Trading
12.2021 - 12.2022
- Directed customer interactions, focusing on active listening and conflict resolution
- Managed order processing and monetary exchanges with precision and efficiency
- Implemented social media management strategies to enhance brand visibility
- Utilized critical thinking to adapt sales pitches according to consumer behavior
- Trained and mentored new sales associates, fostering a positive work environment.
- Enhanced brand visibility, coordinating with marketing to develop impactful campaigns.
- Achieved significant sales targets by motivating team and setting realistic yet challenging goals.
- Listened to customer needs and desires to identify and recommend optimal products.
Delivery Coordinator
Greens Hyper Market
12.2019 - 12.2021
- Directed customer interactions, focusing on active listening and conflict resolution
- Managed order processing and monetary exchanges with precision and efficiency
- Implemented social media management strategies to enhance brand visibility
- Utilized critical thinking to adapt sales pitches according to consumer behavior
- Trained and mentored new sales associates, fostering a positive work environment.
Education
PG-Diploma in Logistics and Supply Chain Management -
Confederation of Indian Industries (CI)
01.2018
Bachelor of Business Administration -
Hamdard University, Jamia Hamdard Kannur Campus
01.2017
Skills
- Interpersonal skills
- Presentation and sales skills
- Customer service skills
- Teamwork and leadership skills
- Sales analysis skills
- Innovation skills
- Research skills
- Technical knowledge
- Data Analysis
- Professional Networking
- Order Management
- Goals and performance
- Quality assurance understanding
- Brand Promotion
- Objection handling
- Lead Generation
- Systems and software expertise
- Schedule Coordination
- Networking
- Marketing initiatives
Languages
English, Malayalam, Hindi, Arabic
Personal Information
Driving License: Valid Bahrain Driving License
Timeline
Sales Executive
Afex Cargo Co. W.L.L
01.2023 - Current
Sales Executive
Aman Household and Electrical Trading
12.2021 - 12.2022
Delivery Coordinator
Greens Hyper Market
12.2019 - 12.2021
PG-Diploma in Logistics and Supply Chain Management -
Confederation of Indian Industries (CI)
Bachelor of Business Administration -
Hamdard University, Jamia Hamdard Kannur Campus
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