SHIRAZ EBIN FAROOK
Warehouse Operator/Cargo Specialist
Dubai
Summary
Dependable and detail-oriented warehouse professional with over 3 years of experience in logistics and inventory management. Proficient in streamlining warehouse operations, optimizing scheduling, and ensuring compliance with safety and quality standards. Adept at using inventory management systems and fleet optimization tools to reduce costs and improve efficiency. Collaborative team player committed to enhancing organizational success.
Overview
6
6
years of professional experience
4036
4036
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Warehouse Operative
MH ALSHAYA
07.2021 - 07.2024
- Inventory Management: Efficiently managed and tracked American upscale home furnishing Brands Pottery Barn and West Elm, using ILS Stock Inventory Management System.
- Product Handling & Storage: Specialized in the safe handling, storage, and organization of large and fragile furniture .
- Order Fulfillment & Shipping: Coordinated the end-to-end process of order fulfillment, including picking, packing, and shipping of furniture to retail locations
- Worked closely with cross-functional teams, including inventory management, logistics, and customer service.
- Conducted regular inventory audits and effectively managed stock levels, ensuring optimal balance between shortages and excess stock.
- Participated in weekly meetings with GCC market managers and supervisors to assess performance, address challenges, and discuss key business metrics.
- Collaborated with the write-off department to coordinate the disposal of damaged and unsalvageable furniture, ensuring compliance with company policies.
- Delivery scheduling and planning truck with highly professional furniture technicians for daily customer home deliveries.
Office In-Charge
Logistics and Freight AIWA Express Cargo
09.2020 - 05.2021
- Cargo Documentation & Compliance : Prepared and processed air cargo documentation, including airway bills, commercial invoices, and packing lists, ensuring full compliance with international shipping regulations and customs requirements.
- Operational Coordination : Worked closely with airport authorities and cargo terminals to ensure smooth handling, tracking, and timely dispatch of goods. Collaborated with ground handling agents and customs officials for seamless clearance processes
- Knowledge of Air Cargo Regulations : Gained thorough understanding of air cargo industry standards and regulations, including IATA (International Air Transport Association) guidelines and local airport procedures
- Fostered a positive work environment by cultivating strong relationships among team members and promoting open communication channels.
- Improved overall unit efficiency by implementing streamlined processes and procedures.
Customer Service Executive
AL Arab Tours & Travels
01.2019 - 01.2020
- Delivered high-quality customer service and issue resolution in compliance with IATA regulations
- Utilized airline booking systems such as Amadeus and Galileo for seamless reservations
- Improved customer satisfaction by 20% through efficient communication and problem-solving skills
Education
IATA/UFTAA -
AL Hind Academy
Kerala, India01-2019
Higher Secondary Education -
Government Higher Secondary School
Kerala, India01-2016
Skills
- Warehouse Operations & Logistics Support
- Inventory Management Systems (ILS)
- IBM order management system-Call Center Software (OMS)
- Time Management & Coordination
- Freight Clearance & Documentation
- Process improvement and efficiency
- Quality assurance and damage prevention
- Problem solving and communication
- Air ticketing booking software-Amadeus and Galileo system
Certification
IATA Compliance Certification
Timeline
Warehouse Operative
MH ALSHAYA
07.2021 - 07.2024
Office In-Charge
Logistics and Freight AIWA Express Cargo
09.2020 - 05.2021
Customer Service Executive
AL Arab Tours & Travels
01.2019 - 01.2020
IATA Compliance Certification
IATA/UFTAA -
AL Hind Academy
Higher Secondary Education -
Government Higher Secondary School
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