SHIRLEY PORNASDORO MORALES
Dubai,United Arab Emirates
Summary
Offering strong organisational skills and ability to multitask in diverse environments. Knowledgeable about using Microsoft Office Suite and managing schedules. Ready to use and develop communication, time management, and customer service skills in Administrative role.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work history
Receptionist cum Administrative
Joyalukkas Jewellerry Dubai
Dubai
2022.07 - Current
- Assisted in organising company events alongside team members.
- Supported team cohesion and morale through various activities.
- Managed phone communications to facilitate information flow within the company.
- Helped optimise multi-line telephone system for better handling of calls.
- Maintained current content on brochures and promotional materials for prospective clients.
Counter Staff
lulu hypermarket
Dubai
2010.03 - 2021.09
- Anticipates or handle customers problem and providing a swift solution
- Undertake general clerical routine works and maintains applicable paperworks and records
- Ensured customers' satisfaction by providing prompt and accurate services.
Education
Diploma - Hotel and Restaurant Management
Saint Clare College of Caloocan
2001.03 - 2002.10
Skills
- Microsoft applications
- Problem solving
- Team collaboration
- Customer service relations
- Email correspondence
- Reception area maintenance
Languages
Arabis
English
Timeline
Receptionist cum Administrative
Joyalukkas Jewellerry Dubai
2022.07 - Current
Counter Staff
lulu hypermarket
2010.03 - 2021.09
Diploma - Hotel and Restaurant Management
Saint Clare College of Caloocan
2001.03 - 2002.10