Shiv Shah

• Planned and executed a wide range of events, including corporate meetings, incentive trips, and inbound and outbound programmes.
• Conferences, product launches, and exhibitions for clients in various industries.
• Coordinated all aspects of MICE event planning, from selecting venues and vendors to designing event themes, and managing guests.
• Collaborated with internal and external stakeholders to ensure the successful delivery of Group & Events within budget, and timeline constraints.
• Developed strategic partnerships with event sponsors and vendors to enhance event offerings, and maximise revenue opportunities.
• Conducted post-event evaluations to measure event success and identify areas for improvement.
• Have successfully set up a team of 12 members who work on Sales, Operations, and executions of events.
• Increased overall operational efficiency by implementing new management strategies.
• Developed strategic business plans, enhancing corporate vision and objectives.
• Identified new business opportunities, leading to market expansion.

As a General Manager, I led a team of 66 people and generated revenue of £10 million from scratch.

• Travelled to 55 countries, with over 80000 people management for various incentives, conferences and events.
• Managed more then 300 corporate clients for thier business travel requirement
• Worked with TOP Pharma, Infrastructure, IT, And Big Brands in region.
• Managed client relationships by providing exceptional customer service.
• Developed marketing strategies for increased brand visibility.
• Coordinated with various departments for seamless workflow.
• Achieved higher team efficiency with regular training and mentoring sessions.
• Streamlined processes for improved financial records management.
• Maintained up-to-date knowledge of corporate travel trends through industry conferences and events.
• Built high-performing teams to achieve organisational objectives.
• Managed key stakeholder relationships for smoother project completion.

• Consequently, achieved yearly branch target for five years with best branch performances.
• Achieved 40% of the total market share of the MICE market.
  Successfully inaugurating new RGU's every year (Rewards & Recognition, Events, Leisure Travel, FITs, GITs).
• The total number of travellers managed under brand 80,000.
• I have travelled to 42 countries and the whole of India, dealing with the topmost corporate hubs with great PR and contacts.
• Built a successful brand in the market, with the largest MICE sales team in the region. Motivating and planning of sales, operations, budgeting, manpower, and team building.
• Managing mass events, concerts, venue management, catering management, set-up of stage, light, sound, AV, and finding new revenue generation units. Sales advertisements and sales blitz.
• Managed daily operations to ensure smooth running of the branch.
• Implemented new training programmes for improved staff performance.