SHIVANI KUMARI
Dubai
Summary
Results-driven professional with 5+ years of diverse experience in Accounts (Accounts Receivable), Customer Service, Quality Analysis skilled in reconciliations, invoicing, cash management, and preparing SOA for clients. Skilled in ensuring financial accuracy while delivering high-quality service to drive operational efficiency and organizational growth.
Overview
3
3
years of professional experience
Work History
Junior Accountant – Accounts Receivable
Hunter Foods LLC
02.2023 - Current
- Prepared and maintained bank summaries, collection reports, and customer master data.
- Handled cash and cheque collections from warehouse and client accounts, ensuring accurate recording and reconciliation.
- Created and managed cash customer accounts for effective financial tracking.
- Uploaded customer invoices on company portals for accurate billing and record-keeping.
- Prepared and circulated Statements of Account (SOA) to clients on a regular basis.
- Ensured proper management and accountability of all cash received from warehouse and clients.
- Conducted reconciliations by reviewing and verifying recorded transactions against external financial documents.
Management Intern
Far Way General Trading LLC
07.2024 - 01.2025
- Managing customer inquiries, handling complaints, and ensuring timely resolution.
- Coordinating with the warehouse teams to ensure product availability, handling order entry, processing, and follow-up.
- Facilitating communication between the sales team, marketing, production, and logistics departments.
- Working closely with logistics teams to ensure timely delivery of product.
Crew Representative Controller
Air India
03.2023 - 09.2023
- Crafted and managed Cabin Crew and Pilot rosters to optimize workforce efficiency.
- Proactively updated flight schedules and adjusted timings in strict adherence to DGCA regulations.
- Delayed flights based on weather forecasts to ensure seamless operational continuity.
- Proficiently navigated CRM and DGCA-mandated software, ensuring compliance with industry standards.
Education
Master of Business Administration (MBA) -
Manipal University Dubai Campus
08.2025
Bachelor of Commerce (B.Com) -
Swami Vivekanand Subharti University
01-2022
Diploma - IATA Training and Aviation
Bird Academy
01-2012
Skills
- Microsoft Office
- Oracle
- SAP
- Artificial Intelligence
- ERP Tools
- Bank reconciliation
KEY ACHIEVEMENTS
Career Progression
Promoted from Intern to Junior Accountant within 3 months, demonstrating reliability and performance.
Team Collaboration & Delivery
Successfully resolved customer inquiries and complaints within set timelines, improving client satisfaction scores.
LANGUAGES
English - Native
Hindi - Native
Timeline
Management Intern
Far Way General Trading LLC
07.2024 - 01.2025
Crew Representative Controller
Air India
03.2023 - 09.2023
Junior Accountant – Accounts Receivable
Hunter Foods LLC
02.2023 - Current
Master of Business Administration (MBA) -
Manipal University Dubai Campus
Bachelor of Commerce (B.Com) -
Swami Vivekanand Subharti University
Diploma - IATA Training and Aviation
Bird Academy
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