Shivani Rajput
Meena Bazar Bur Dubai
Summary
Dedicated professional with expertise in stock management, point of sale operation, and cash management. Demonstrates proficiency in refund and exchange processing, order packing, and cash drawer reconciliation. Skilled in security monitoring and service knowledge, providing exceptional customer direction and staff mentoring. Committed to enhancing operational efficiency and fostering a secure retail environment.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Cashier
FEVORIT SUPERMARKET
DUBAI
04.2024 - 06.2025
- Customer support for product specification
- Everyday sales assistance with billing and cash drawer handling
- Assist with restocking shelves and arranging displays as needed.
- Contribute to team efforts by supporting other store areas as required
- Balanced till at end of day, maintaining accurate records.
- Trained and mentored new cashiers and clerks in correct processes.
Program Advisor
AVANTIKA UNIVERSITY
UJJAIN
04.2023 - 03.2024
- Consistently exceeded sales targets and boosted program enrollment.
- Organized outreach events, increasing programming enquiries.
- Provided personalized academic advising, enhancing student satisfaction
- Successfully delivered on tasks within tight deadlines.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Sales officer
TANISHQ JEWELER'S
03.2021 - 03.2023
- Understand customer requirements and pain points to position a sales pitch adequately.
- Build and maintain a healthy relationship with existing clientele.
- Respond to incoming customer inquiries and calls.
- Gather relevant information about the target audience and market segments.
- Address objections that hamper buying decisions.
- Managed client relationships from early stages of sales process through to post-sales
- Reviewed and improved sales performance to routinely meet or exceed targets.
Sales executive
BANDHAN BANK
03.2018 - 02.2021
- Identifying new sales opportunities.
- Conducting product or service presentations tailored to the needs of clients and prospective customers.
- Negotiating contracts and agreements, ensuring mutual satisfaction and alignment with company goals.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Built long-term relationships with customers and generated referrals from existing clients.
Education
High school -
MADHYA PRADESH BOARD OF SECONDARY EDUCATION
UJJAIN 03.2017 - 03.2018
B. Com (Computer Application) -
VIKRAM UNIVERSITY
UJJAIN 04.2018 - 06.2020
MASTER BUSSINESS ADMINISTRATION (HR & FINANCE) -
ORIENTAL UNIVERSITY
INDORE 08.2020 - 04.2022
Skills
- Stock management
- Point of sale operation
- Refund and exchange processing
- Cash management
- Order packing
- Cash drawer reconciliation
- Exchange procedures
- Security monitoring
- Service knowledge
- Customer direction
- Staff mentoring
Languages
Hindi
English
Personal Information
- Date of birth: 11/13/99
- Visa status: Visit Visa
Timeline
Cashier
FEVORIT SUPERMARKET
04.2024 - 06.2025
Program Advisor
AVANTIKA UNIVERSITY
04.2023 - 03.2024
Sales officer
TANISHQ JEWELER'S
03.2021 - 03.2023
MASTER BUSSINESS ADMINISTRATION (HR & FINANCE) -
ORIENTAL UNIVERSITY
08.2020 - 04.2022
B. Com (Computer Application) -
VIKRAM UNIVERSITY
04.2018 - 06.2020
Sales executive
BANDHAN BANK
03.2018 - 02.2021
High school -
MADHYA PRADESH BOARD OF SECONDARY EDUCATION
03.2017 - 03.2018
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