Shivani Tara
Cabin Crew And Sales Expert
Greater Noida
Summary
Experienced aviation professional with over nine years of experience as a cabin crew member, including leadership roles. Transitioned to migration consultancy with a strong background in customer service and sales. Proven ability to manage client relationships and deliver exceptional service.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Executive (Marketing & Business Development)
WWICS
Dubai
07.2023 - 09.2023
- Developed and executed marketing strategies to drive sales
- Engaged with potential clients to understand their migration needs and provided tailored solutions
- Collaborated with the sales team to meet departmental targets
- Handled client inquiries and provided detailed information about services offered
- Built and maintained strong client relationships through regular communication
- Addressed and resolved client issues and concerns promptly.
Migration Consultant
Continental Migration Services
Dubai
02.2021 - 06.2021
- Advised clients on migration processes and requirements
- Assisted in the preparation and submission of migration applications
- Achieved sales targets through effective client consultations and relationship management
- Provided timely and accurate information to clients regarding their application status
- Maintained up-to-date knowledge of migration laws and regulations
- Conducted follow-up calls and emails to ensure client satisfaction.
Lead Cabin Attendant
Indigo Airlines
New Delhi
12.2014 - 02.2021
- Supervised and coordinated cabin crew members
- Led pre-flight briefings and ensured compliance with safety regulations
- Managed in-flight services, enhancing passenger experience through exemplary service
- Coordinated with ground staff and other departments to ensure seamless operations
- Monitored and evaluated cabin crew performance, providing feedback and support
- Ensured the cabin was clean, organized, and well-stocked before each flight.
Cabin Crew
Go First
New Delhi
03.2013 - 12.2014
- Maintained high standards of passenger care and safety
- Conducted pre-flight checks and safety demonstrations
- Assisted passengers with special needs and handled in-flight emergencies
- Delivered personalized service to frequent flyers and VIP passengers
- Facilitated communication between passengers and the flight deck.
Flight Attendant
Kingfisher Airlines
New Delhi
08.2011 - 02.2013
- Ensured passenger safety and comfort during flights
- Delivered first aid and emergency assistance as needed
- Provided exceptional customer service, addressing passenger inquiries and concerns
- Assisted passengers with boarding and deplaning, ensuring a smooth process
- Managed in-flight issues and resolved passenger complaints promptly and professionally.
Education
Bachelor of Arts - undefined
Maharishi Mahesh Yogi Vedic Vishwavidyalaya
01.2017 - 04.2020
Skills
Extensive cabin crew and lead cabin crew experience
School
Navy Children School, New Delhi
Timeline
Executive (Marketing & Business Development)
WWICS
07.2023 - 09.2023
Migration Consultant
Continental Migration Services
02.2021 - 06.2021
Bachelor of Arts - undefined
Maharishi Mahesh Yogi Vedic Vishwavidyalaya
01.2017 - 04.2020
Lead Cabin Attendant
Indigo Airlines
12.2014 - 02.2021
Cabin Crew
Go First
03.2013 - 12.2014
Flight Attendant
Kingfisher Airlines
08.2011 - 02.2013
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