Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic
SHOAIB AKHTAR

SHOAIB AKHTAR

ABU DHABI

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

7
7
years of professional experience

Work History

Shop Assistant

DISCOUNT PLUS GIFTS SOLE PROPRTIES LLC
06.2023 - 08.2025
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Greeted customers entering store and offered assistance with requirements.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Educated customers on benefits of sustainable and ethically sourced products, aligning with company values and customer expectations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Improved store layout by organizing merchandise according to season and trends, enhancing customer shopping experience.
  • Provided exceptional customer service for increased customer satisfaction and repeat business.

Administrative Assistant

SUPERIOR GROUP OF COLLEGES
05.2018 - 06.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

Intermediate Certificate - Arts Education

SUPERIOR GROUP OF COLLEGES SARGODHA PUNJAB PAKISTAN
02-2017

High School Diploma -

FEDERAL GOVERNMENT PUBLIC SCHOOL REMOUNT DEPOT MONA PAKISTAN
04-2012

Skills

  • Competitive
  • Research
  • Memo preparation
  • Letter preparation
  • Meeting planning
  • Scheduling
  • Coordination
  • Prioritizing patients
  • Workflow planning
  • Transporting files
  • Recordkeeping and bookkeeping
  • Technical knowledge
  • Customer engagement
  • Hand-eye coordination
  • Sales trends
  • Records management
  • Product knowledge
  • Technician support
  • Store maintenance
  • Cash handling
  • POS systems
  • Supply maintenance
  • Customer service

Personal Information

Languages

English
Advanced (C1)
Arabic
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)

Timeline

Shop Assistant

DISCOUNT PLUS GIFTS SOLE PROPRTIES LLC
06.2023 - 08.2025

Administrative Assistant

SUPERIOR GROUP OF COLLEGES
05.2018 - 06.2023

High School Diploma -

FEDERAL GOVERNMENT PUBLIC SCHOOL REMOUNT DEPOT MONA PAKISTAN

Intermediate Certificate - Arts Education

SUPERIOR GROUP OF COLLEGES SARGODHA PUNJAB PAKISTAN
SHOAIB AKHTAR