SHOJIN THOMAS
Dubai
Summary
Results-driven Sales Engineer with over 6 years of experience delivering customized pumping solutions across various industries. Demonstrated expertise in client needs assessment, effective pump system design, and comprehensive sales management. Recognized for exceeding sales targets while maintaining exceptional customer satisfaction through strong relationship-building and technical presentations. Core competencies include pump selection, system design, and after-sales support, supported by a keen understanding of market trends and product innovation.
Overview
7
7
years of professional experience
Work History
Senior Sales Engineer
Fawaz Trading & Engineering Services LLC. SP
02.2024 - Current
- Developed sales plans to introduce new products to market.
- Analyzed customer requirements and identified appropriate solutions for their needs.
- Documented account activities and generated sales reports.
- Maintained accurate sales forecasting reports.
- Provided price quotes and negotiated contracts to align with customer budgets and company profit margins.
- Prepared quotes for products based on customer specifications.
- Diagnosed and addressed problems with installed equipment.
- Identified needs of customers promptly and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Sales Engineer
M/s. Hydro Energy Trading LLC
Dubai
02.2023 - 02.2024
- Provided regular updates on sales activities through weekly and monthly reports.
- Evaluated customer satisfaction levels through regular follow-up calls after installation of products and services.
- Created technical presentations for clients to explain product features, benefits, and pricing.
- Created and presented monthly reports to management on sales performance.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Sales Engineer
REEM AL FALAJ TRADING COMPANY LLC
Sharjah
04.2018 - 01.2023
- Researched and identified potential customers.
- Arranged demonstrations or equipment trials to persuade customers and drive sales.
- Collaborated with sales team to understand customer requirements, boost product sales and provide sales support.
- Provided technical support and guidance to clients post-sale to ensure product integration and satisfaction.
- Created sales proposals for new and existing clients based on their individual needs.
- Conducted site visits to assess customer needs and recommend appropriate solutions.
- Participated in trade shows to promote company products and services.
- Compiled reports summarizing sales activity, forecasting future sales trends.
- Responded promptly to customer inquiries regarding product specifications, pricing, availability.
Education
Bachelor of Mechanical Engineering -
St. Mother Theresa Engineering College
Tirunelveli05-2016
High School Diploma -
CBM Higher Secondary School
Nooranadu06-2012
High School Diploma -
VVHSS Higher Secondary School
Thamarakkulam03-2010
Skills
- Sales forecasting
- Technical presentations
- Customer requirements analysis
- Multitasking
- Problem-solving abilities
- Time management
Accomplishments
National Certificate in Modular Employable Skills
Projects
Design and Fabrication of Automatic Drainage Cleaning System, The automated mechanism is basically designed to filter out the solid wastes (plastic bags, papers) of the slow-moving drains and hence removing the possibility of any blockages in the drainage system.
Languages
- English
- Malayalam
- Hindi
- Tamil
Personal Information
- Passport Number: V7947083
- Date of Birth: 02/26/94
- Nationality: India
- Marital Status: Married
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
References
References available upon request.
Timeline
Senior Sales Engineer
Fawaz Trading & Engineering Services LLC. SP
02.2024 - Current
Sales Engineer
M/s. Hydro Energy Trading LLC
02.2023 - 02.2024
Sales Engineer
REEM AL FALAJ TRADING COMPANY LLC
04.2018 - 01.2023
Bachelor of Mechanical Engineering -
St. Mother Theresa Engineering College
High School Diploma -
CBM Higher Secondary School
High School Diploma -
VVHSS Higher Secondary School
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