SHRADHA JOSE

Key Responsibilities

• Streamlined recruitment processes by coordinating candidate communications, improving response times, and enhancing overall candidate experience.
• Managed onboarding procedures, ensuring new hires received necessary training and resources for successful integration into the organization.
• Manage day-to-day HR operations, including employee documentation, contracts, and record management.
• Act as the main point of contact for all HR queries, ensuring consistent application of HR policies and procedures.
• Support employee relations, including disciplinary, grievance, and performance matters.
• Implement employee engagement initiatives to foster a positive, inclusive workplace culture.
• Identify training and development needs and support relevant learning programs.
• Ensure adherence to UAE Labour Law and HR policies.
• Liaise with the PRO team for visa and legal requirements.

• Prepare HR Department Updates including reports & communications on a monthly basis.
• Provide Operational Support to the Recruitment Team (Security Clearances and onboarding formalities), Employee Services and Welfare Team, Talent Development team and Employee Relations Team within the HR Department.
• Monitor and track the targeted KPI's as per the HR PC.
• Maintain the trackers on a real time basis and do regular follow ups on the deliverables as per the timeline.
• Provide Admin support in the IT enhancements for HR Processes and other Adhoc Projects.
• Conduct regular meetings between HR and different Business units to discuss the progress of various projects and provide adequate support.
• Ensure the operational tasks related to the medical insurance are managed smoothly (Including Renewal, reconciliation, medical insurance grievance mailbox, exceptions, additions, deletions and awareness sessions)

• Prepare HR Department Updates including reports & communications.
• Handling complete Travel Bookings of the Employees on a group leave as well as Business Trips-assist with visas, tickets & hotel reservations.
• Coordinate office activities and operations to secure efficiency and compliance to company policies.
• Coordinating with PRO for visa and medical insurance of the new employees.
• Set up meetings across multiple time zones. Insurance of the new employees.
• Coordinating with suppliers, contractors and also with staff in other departments.
• Preparing Offer letters for new joiners and NOC for various purposes.
• Medical Insurance additions and deletions.
• Attend to employee grievances and management to enhance a better and cordial working environment.

• Acted as a HR Coordinator in my team, responsible for handling Employee queries and communicating with the employees on policies and procedure regarding attendance and leave.
• Handle overall Pre-recruitment procedures.
• Strategize the recruitment process by implementing numerous sourcing depending on the manpower requirement.
• Maintain and develop a qualified pool of candidates.
• Develop, review and update the HR Policies and Documentations.
• End to end recruitment cycle for the contract staffing.
• Completing the entire joining formalities of the new Hires.
• Responsible for possessing 100% process knowledge to perform the quality control checks as per requirement of the process and also aim at acquiring the underlying product knowledge.
• Applied sourcing methods to find the right candidates by leveraging different tools like internal database, job portals (Naukri, Monster), Networking sites like LinkedIn, Orkut