Energetic Cafe Supervisor who has supervised activities in some of the busiest cafes in the region. Adept at keeping employees focused on maintaining service pace assisting difficult customers and maintaining proper inventory reports on a daily basis. Specializes in large building cafes and high foot traffic locations.
Overview
5
5
years of professional experience
Work History
Cafe Manager
Emirates Leisure Retail (costa Coffee)
01.2022 - Current
Welcoming the costumer, taking order, Prepare and serve coffee and tea, drinks, heating the food that meet quality standards.
Calibrate the coffee machine, grinder, thermometer adjustment.
Co-ordinate sales target with team.
Dividing weekly tips for every staff.
Safely handle the costumer food allergens.
Opening & closing the store/completing the shift to brand standard.
Face costumer complain and find solutions.
Properly handle and maintain all equipment.
Ordering ,receiving, arranging by (FIFO) first in first out method.
Food and Beverage Manager at Emirates Leisure Retail (Emirates Group Dubai UAE))Food and Beverage Manager at Emirates Leisure Retail (Emirates Group Dubai UAE))