Shrouk Naguib

Welcomed clients and coordinated appointments.
Maintained client records and CRM database.
Prepared contracts and documentation.
Coordinated communication between clients and internal departments.
Managed schedules and property viewings.
Provided administrative support to the sales team.

Managed front office operations and reception.
Answered multi-line telephone system.
Welcomed visitors and clients.
Scheduled meetings and appointments.
Coordinated executive travel arrangements.
Managed office supplies and vendor communications.
Maintained confidential records and filing systems.
Prepared reports and correspondence.
Supported senior management with daily administrative tasks.
Ensured smooth day-to-day office operations.

Delivered exceptional customer service to international passengers.
Handled VIP passengers.
Resolved customer complaints professionally.
Worked efficiently in high-pressure environments.
Ensured passenger safety and comfort.