Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Shruti Mahotra

Shruti Mahotra

Operations Executive
Dubai

Summary

Experienced customer service professional bringing 2 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about customs regulations and standards. And successfully achieved large-scale distribution of goods from China to UAE with no delays or issues.

Overview

2
2
years of professional experience

Work History

Logistics Coordinator

REHAM SHIPPING AGENCY
06.2022 - 08.2024
  • Experienced in working with international teams and providing solutions to reduce operational costs.
  • Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
  • Generated monthly performance reports to track and analyze shipping trends.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Monitored inbound and outbound freight operations to establish timely delivery of packages.
  • Reduced transportation costs by negotiating favorable contracts with carriers.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Generated all the necessary documentation such as Saber,COC, COO, Chamber, and phytosanitary for customs clearance.
  • Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
  • Spearheaded cost-saving initiatives that resulted in significant budget reductions without compromising service levels or operational effectiveness.
  • Monitored performance of logistics operations to identify areas for improvement.


TGT

ARMY PUBLIC SCHOOL
1 2017 - 03.2020
  • Developed lesson plans for a variety of grade levels and subjects
  • Established a positive classroom environment that encouraged learning, exploration, and creativity
  • Supervised student activities, assisted in organizing field trips, mentored students, evaluated student performance, prepared learning materials, supported administrative tasks, conducted group activities, and developed teaching strategies.
  • Responsible for providing an effective education to students in the age group of 10-15 years
  • Developed lesson plans, conducted activities to engage students, assessed and monitored student progress and provided feedback to parents


Education

Bachelor of Arts -

Guru Nanak Dev University
Punjab
04.2001 -

Bachelors of Education

Guru Nanak Dev University
Punjab
04.2001 -

Master of Arts -

Guru Nanak Dev University
Punjab
04.2001 -

TEFL

ACT COLLEGE
THAILAND
04.2001 -

Post Graduate Certificate in Logistics And Supply

MANIPAL UNIVERSITY
04.2001 -

Skills

Shipment Tracking

Customer Service

Shipping Documentation

Transportation Management

Analytical Thinking

Flair Software expertise

Multitasking Abilities

Report Preparation

Quick Learner

Accomplishments

  • Confirmed a large volume of shipment from China to UAE by participating in the auction on the client's portal.

Languages

ENGLISH
HINDI
Punjabi

Timeline

Logistics Coordinator

REHAM SHIPPING AGENCY
06.2022 - 08.2024

Bachelor of Arts -

Guru Nanak Dev University
04.2001 -

Bachelors of Education

Guru Nanak Dev University
04.2001 -

Master of Arts -

Guru Nanak Dev University
04.2001 -

TEFL

ACT COLLEGE
04.2001 -

Post Graduate Certificate in Logistics And Supply

MANIPAL UNIVERSITY
04.2001 -

TGT

ARMY PUBLIC SCHOOL
1 2017 - 03.2020
Shruti MahotraOperations Executive