Barsha Thapa
Abu Dhabi
Summary
Dedicated and detail-oriented Housekeeping Attendant with over 2 years of experience in the hospitality industry, currently contributing to the luxury guest experience at Rixos Premium Saadiyat Island Abu Dhabi. My experience includes internships across housekeeping, food and beverage service, and kitchen operations at top hotels brands such as Accor, Marriott and IHG Crowne Plaza. Holding a Bachelor's degree in Hospitality Management, I am committed to delivering exceptional service and contributing positively to any team.
Overview
6
6
years of professional experience
Work History
Housekeeping Team Leader (Promoted)
Rixos Premium Saadiyat Island
Abu Dhabi
03.2023 - 03.2025
- Checked inventory for required supplies and made lists for needed cleaning products.
- Act as first point of contact for all custodial event contractual services.
- Responsible for conflict/crises management at all times, most notably during events
- Perform general cleaning duties effectively and assist with supervision of full-time and part-time day staff when working non-event scheduled days
- Block out-of-service rooms (OOS) whenever necessary for Engineering/Contractors to fix room’s defects
- Use your talent for overseeing people and getting things done on time and under budget
- Enable an environment where motivated people want to join, learn, do their best, and advance
- Carries out other duties assigns by the Executive Housekeeper/ Housekeeping Manager
- Allocates room to housekeeping attendants according to the system implemented in the hotel
- Ensures all discrepancies are reported in a timely manner
- Ensures all deep cleaning programs are carried out as per set schedules
Internship
LSG Sky Chefs, Soaltee Kathmandu
Kathmandu
01.2020 - 04.2020
- Company Overview: formerly Soaltee Crowne Plaza
- Assisted in the preparation and baking of in-flight meal components, including bread, pastries, and desserts for Nepal Airlines
- Followed recipes and instructions to ensure consistent quality and presentation of bakery items
- Maintained cleanliness and organization of the bakery area, adhering to food safety and hygiene standards
- Monitored inventory levels of baking ingredients and reported needs for restocking
- Formerly Soaltee Crowne Plaza
Housekeeping Intern
Aloft Kathmandu Thamel
Kathmandu
07.2019 - 09.2019
- Assisted with daily cleaning and maintenance of guest rooms, ensuring adherence to hotel standards
- Replenished guest supplies, linens, and toiletries, maintaining inventory levels
- Reported and documented maintenance issues and guest requests to appropriate departments
- Ensured high standards of cleanliness and presentation in public areas and guest facilities
Food & Beverage Service Intern
Hotel Himalaya
Lalitpur
01.2019 - 04.2019
- Assisted in setup and breakdown of dining areas, ensuring proper arrangement and cleanliness
- Greeted guests, provided menus, and took accurate food and beverage orders
- Delivered orders to guests in a timely manner and ensured a high level of service
- Supported the preparation and service of food and beverages during events and banquets
- Addressed guest inquiries and resolved minor issues to ensure a positive dining experience
Education
Bachelors of Science (Hons.) - Hospitality Management
Academy of Culinary Arts and Hospitality Management
Lalitpur, Nepal09.2024
High School Diploma -
United Academy Secondary School
Lalitpur, Nepal05.2018
Skills
- Attention to Detail
- Housekeeping
- Hard Skills
- Customer Service
- Communication
- Telephone Etiquette
- Time Management
- Multitasking
- Teamwork
- Flexibility
- Adaptability
- Initiative
- Problem-solving
- Leadership
- Microsoft Office
References
References are available upon request
Languages
- English
- Hindi
- Nepali
Personal Information
- Passport Number: 12130624
- Father's Name: Badri Thapa
- Date of Birth: 08/16/00
- Gender: Female
- Nationality: Nepalese
- Marital Status: Single
Languages
English
Advanced
C1
Nepali
Proficient
C2
Hindi
Advanced
C1
Timeline
Housekeeping Team Leader (Promoted)
Rixos Premium Saadiyat Island
03.2023 - 03.2025
Internship
LSG Sky Chefs, Soaltee Kathmandu
01.2020 - 04.2020
Housekeeping Intern
Aloft Kathmandu Thamel
07.2019 - 09.2019
Food & Beverage Service Intern
Hotel Himalaya
01.2019 - 04.2019
Bachelors of Science (Hons.) - Hospitality Management
Academy of Culinary Arts and Hospitality Management
High School Diploma -
United Academy Secondary School