Traveling And Exploring
Shubham Kumar
Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Sales Executive
SOTC Holidays (Agate Business Service Pvt.Ltd)
Ghansoli (Mumbai)
08.2017 - 09.2018
- Promoting and marketing the business.
- Dealing with customer queries and complaints.
- Providing advice about visas or passports.
- Sells and coordinates transportation, accommodations, insurance, tours and activities.
- Advises clients regarding destinations, cultures, customs, weather and activities.
- Handles travel issues, conflicts, complaints, cancelations and refunds.
- Builds and maintains relationships with travel and tour vendors.
- Collects payments, books travel arrangements and pays applicable fees.
Guest Service Representative
Ambassador Palava 4* Hotel
Chennai
12.2014 - 02.2015
- Greet all guests and assist them with check-in and check out.
- Maintain positive attitude and friendly demeanor.
- Respond to all guest questions and request.
- Answer and forward phone calls.
- Manage guest bookings and reservations.
Airport Representative
EastBound Group
Gurgaon
12.2019 - 03.2020
- Handling guest arrival with pick up request, and arrange the transportation.
- Give all hotel facilities information to the guest and assists them in to the car.
- Have to present at all scheduled flight landings and assist incoming guests with baggage clearance and directing them to transport facilities.
- Briefing about travel day plan and schedule departure time to destination.
Sales Executive
Global Corporate Tour
Noida
02.2021 - 09.2021
- Selling holidays
- promoting and marketing the business.
- Offering advice on travel arrangements..
- Getting refunds and solving complaints.
- Customize tours and package.
- Local Arrangements.
- Booking and arranging flights, accommodation and insurance
Guest Relations Executive
Gostops Hopitality Pvt.ltd
Nanital
09.2021 - 08.2022
- Welcome guests during check-in and giving a found farewell to guest while checkout.
- Directed to Handle needs for individual guests to resolve issues and generate positive customer experiences.
- Coordinating and multi-tasking duties in a busy environment.
- Have up to date information on daily room occupancy
- Providing information regarding the Hotel, town attractions, activities etc.
Real Estate Consultant
Square Yards
Dubai
11.2022 - 07.2023
- Providing guidance and assisting buyers in marketing and purchasing property for the right price under the best terms .
- Determining clients’ needs and financials abilities to propose solutions that suit them.
- Performing comparative market analysis to estimate properties’ value.
- Promote sales through advertisements.
- Maintain and update listings of available properties.
- Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing.
Education
Associate of Arts - Geography
Kendriya Vidyalaya DGQA (12th)
Chennai 03.2011 - 03.2012
B.Sc Geography, Tourism And Travel Management - Geography ,Tourism & Travel
Madras Christian College
Chennai 04.2013 - 11.2016
Master of Tourism & Travel Management - Tourism And Travel Services Marketing Operations
Jagran Lakecity University
Bhopal 04.2018 - 12.2020
Skills
Willingness to work
Certification
Flying Career -Aviation ,Personality Development, Communication skills, Interpersonal skills, Grooming (kolkata)
Interests
Foodie
Interact with people
Timeline
Real Estate Consultant
Square Yards
11.2022 - 07.2023
Guest Relations Executive
Gostops Hopitality Pvt.ltd
09.2021 - 08.2022
Sales Executive
Global Corporate Tour
02.2021 - 09.2021
Airport Representative
EastBound Group
12.2019 - 03.2020
Master of Tourism & Travel Management - Tourism And Travel Services Marketing Operations
Jagran Lakecity University
04.2018 - 12.2020
Sales Executive
SOTC Holidays (Agate Business Service Pvt.Ltd)
08.2017 - 09.2018
Guest Service Representative
Ambassador Palava 4* Hotel
12.2014 - 02.2015
B.Sc Geography, Tourism And Travel Management - Geography ,Tourism & Travel
Madras Christian College
04.2013 - 11.2016
Associate of Arts - Geography
Kendriya Vidyalaya DGQA (12th)
03.2011 - 03.2012
Additional Information
I hereby declare that the above mentioned information is correct up to my knowledge and i bare the responsibility for the correctness of these particulars.
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