SHUBHAM SHARMA
DUBAI
Summary
Dedicated and focused Billing/Operations' Specialist with 5+ years of experience , in handling billing as well as operations responsibilities. I excel at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Seeking a role of increased responsibility and authority. Highlights: Microsoft Office proficiency , Meticulous attention to detail, Results- oriented, Self- starter, Patient charting, RCM procedures, Strong problem solver, Dedicated team player, Medical terminology, Billing and coding, operations handling. Currently, residing in UAE and looking for a similar work role in operations/analytics preferably, in a healthcare entity.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Billing Supervisor /Operations Supervisor
NMC HEALTHCARE
04.2022 - Current
- Set up of new hospital's frontline along with handing of operations.
- Developed and implemented improvements to the billing system to maximize efficiency, reduce delinquency and increase accuracy.
- Oversaw financial operations, producing invoices, processing payments, and preparing deposits.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past- due accounts to formulate payment plans and discuss restructuring options.
- Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
- Managed efficient cash flow reporting, posted cash receipts, and analyzed chargebacks, independently addressing and resolving issues.
- Organized meetings for executives and coordinated the availability of conference rooms for participants. Implemented project management techniques to overcome obstacles and increase team productivity.
- Provided backup to the front desk to step in to assist with various tasks whenever an employee was absent or at lunch.
- Coordinated individual duties after carefully evaluating each employee's skill level and knowledge.
- Resolved issues through active listening and open- ended questioning, escalating major problems to the manager.
- Hired, managed, developed, and trained staff, established and monitored goals, conducted performance reviews, and administered salaries for staff.
- Monitored front areas so that questions could be promptly addressed.
- Oversaw financial operations, producing invoices, processing payments and preparing deposits.
Billing Office Specialist /Cashier
NMC HEALTHCARE
12.2018 - 03.2022
- Handling a smooth discharge process of the admitted patients.
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Ensuring proper pre- approvals of the patients [OP/IP].
- Well aware of the commonly used codes/approval process.
- Have experience working with almost all Insurance companies. Closing and finalization of the bills after a proper audit of the same.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked effectively with medical payers/ insurances to obtain timely and accurate payments.
- Preparation of cost estimates for treatment of cash as well as insurance patients.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Front Desk Associate /Cashier Team Lead
JANTA CO-OPERATIVE BANK Ltd.
09.2017 - 09.2018
- I have an experience of handling the front desk of the savings and current accounts section in the Janta co-operative bank Ltd. I had also worked as a cashier ( payable) in the same bank later.
Statutory Auditor
Prashant R. Sharma & Associates,
09.2015 - 08.2017
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Master of Commerce - Costing
Vishwalata College
Maharashtra, INDIA07.2019
MBA - Accounting And Finance
SNJB College
Maharashtra, INDIA07.2017
Bachelor of Commerce - Cost Analysis
Vishwalata College
Maharashtra, INDIA06.2015
HSC - Higher Secondary (Commerce)
Janta Junior College
Maharashtra, INDIA06.2013
SSC - Secondary Education
Janta Vidyalaya
Maharashtra, INDIA07.2011
Skills
- QUALITY AUDITOR
- COMPUTER PROFICIENCY
- EFFECTIVE COMMUNICATION SKILLS
- BILLING CYCLE MANAGEMENT
- BUSINESS OPERATIONS SUPPORT
- MICROSOFT OFFICE
- ADMINISTRATIVE MANAGEMENT
- ENFORCE POLICIES
- EVALUATE PERFORMANCE
Accomplishments
- Promoted as "Billing Supervisor/ operations supervisor".
- Successfully completed an Internship Project on: " To Study Credit Appraisal of Housing Loan Scheme at Yeola Merchant Co- operative Bank, Yeola. "
Certification
- Certificate of Course on Computer Concepts (CCC) from NIELIT , 2013.
- Government Diploma in Cooperation and Accountancy
Additional Information
HOLDING VALID UAE DRIVING LICENSE
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Personal Information
- DOB - 24/ 06/ 1995
- Marital status- Unmarried
Timeline
Billing Supervisor /Operations Supervisor
NMC HEALTHCARE
04.2022 - Current
Billing Office Specialist /Cashier
NMC HEALTHCARE
12.2018 - 03.2022
Front Desk Associate /Cashier Team Lead
JANTA CO-OPERATIVE BANK Ltd.
09.2017 - 09.2018
Statutory Auditor
Prashant R. Sharma & Associates,
09.2015 - 08.2017
Master of Commerce - Costing
Vishwalata College
MBA - Accounting And Finance
SNJB College
Bachelor of Commerce - Cost Analysis
Vishwalata College
HSC - Higher Secondary (Commerce)
Janta Junior College
SSC - Secondary Education
Janta Vidyalaya
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