SAP
Shuhaib Parambath Kandy
Retail Operations & Sales
Dubai,DU
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Assistant Store Operations Manager
Nesto Group of Companies -
Muscat , Sultanate of Oman
09.2017 - 10.2021
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Created and implemented aggressive action plan to address pressing cost control needs.
- Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
Sales & Operations UAE & Qatar
Home Tex Textile Trading LLC
Ajman , United Arab Emirates
07.2012 - 12.2016
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Exceeded regional annual sales target by 90 %.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives..
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
Assistant Manager of Human Resources
Durat Al Sahil Services & Trading LLC
Muscat , Sultanate of Oman
05.2010 - 06.2012
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
- Scanned and maintained confidential employee information and records.
- Motivated employees through special events, incentive programs and constructive feedback.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated completion of benefit-related paperwork to provide eligible employees with benefit overviews.
- Maintained employee and contract files to keep company in compliance with current laws and coordinate office activities and vendor relations.
- Managed full-cycle recruiting process by sourcing, screening and interviewing candidates.
- Answered employee requests and questions related to benefits and compensation.
- Reviewed and maintained employee punches to verify correct pay each pay period.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Evaluated training program success and presented strategic improvement recommendations to upper management.
Education
MBA - Finance & Marketing
Hindusthan School of Management
Coimbatore 08.2006 - 05.2008
BBA - Business Management
Hindusthan College of Arts & Science
Coimbatore , India 08.2003 - 05.2006
Skills
Business development and planning
Software
MS Office
MS Word
MS Excel
MS Power Point
Driving License
Valid UAE driving License
Visa Status
On Visit Visa Valid till 15th March
Timeline
Assistant Store Operations Manager
Nesto Group of Companies -
09.2017 - 10.2021
Sales & Operations UAE & Qatar
Home Tex Textile Trading LLC
07.2012 - 12.2016
Assistant Manager of Human Resources
Durat Al Sahil Services & Trading LLC
05.2010 - 06.2012
MBA - Finance & Marketing
Hindusthan School of Management
08.2006 - 05.2008
BBA - Business Management
Hindusthan College of Arts & Science
08.2003 - 05.2006
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