Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
SHUHAIL AK

SHUHAIL AK

DUBAI,UAE

Summary

Experienced PUBLIC RELATION OFFICER with over 6 years in GOVERNMENT industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Overview

7
7
years of professional experience

Work History

Administrative manager

MSME GOVERNMENT TRANSACTIONS
Dubai , UAE
2021.01 - Current
  • Managed and resolved employee queries and concerns to create positive workplace culture.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Attended meetings and maintained files of notes taken during meetings.
  • Maintains administrative staff by recruiting, selecting, orienting, and training employees.
  • Sets policies and procedures for training, coaching, counselling, and career development for staff.
  • Initiates and coordinates goals, deadlines, and projects for their department.
  • Develops and implements policies and procedures to improve operations and function of the department.
  • Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

OFFICER SUPERVISOR

PREMIUM GOVERNMENT TRANSACTIONS
DUBAI , UAE
2020.01 - 2020.12
  • Set goals for performance and deadlines in ways that comply with company's plans and vision and communicate them to subordinates
  • Organize workflow and ensure that employees understand their duties or delegated tasks
  • Monitor employee productivity and provide constructive feedback and coaching
  • Receive complaints and resolve problems
  • Maintain timekeeping and personnel records
  • Pass on information from upper management to employees and vice versa
  • Prepare and submit performance reports
  • Hire and train new employees
  • Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
  • Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
  • Accomplishes staff job results by coaching, counselling, and disciplining employees.
  • Provides quality service by enforcing quality and customer service standards.
  • Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
  • Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
  • Contributes to team effort by accomplishing related results as needed.

PUBLIC RELATION OFFICER

RELIABLE GOVERNMENT TRANSACTIONS
DUBAI , UAE
2017.01 - 2019.12
  • Collect and give regular updates on labor and immigration standards from government offices to keep HR office well informed for any changes in procedures and rules.
  • Submit, follow-up and gather all new work and business visas to guarantee that visas are handled and processed on time.
  • Assure all business and trade Licenses are updated, follow-up on official approvals and permits, to prevent unnecessary violations.
  • When need arises, represent company at different offices like Airport Embassies, Police Station, Ministries/Municipalities and other government Departments.
  • Respond / deal promptly and productively on general enquiries about PRO functions
  • Assist office in determining any issues identified with organization vehicle registration and renewals
  • Provide information, and support HR department by making recommendations on best practices in order to make process of getting residency permits faster and more efficient.
  • Assist in other HR tasks including medical insurance, NOC letters for students / employees, HR reports, front desk, etc.
  • Perform any other tasks as per business needs / assigned by supervisor.

Education

Bachelor of Business Administration - BBA

KANNUR UNIVERSITY, INDIA
2015.06 -

Skills

  • Business administration
  • Workflow planning
  • Documentation control
  • Motivational leadership style
  • Employee management
  • Public Relations
  • Training and development
  • Team building
  • Leadership
  • Problem-solving
  • Communication skills

Languages

Arabic
Advanced
English
Fluent
Hindi
Fluent
Malayalam
Native

Affiliations

  • TRIPPING
  • HANGOUTS

Timeline

Administrative manager - MSME GOVERNMENT TRANSACTIONS
2021.01 - Current
OFFICER SUPERVISOR - PREMIUM GOVERNMENT TRANSACTIONS
2020.01 - 2020.12
PUBLIC RELATION OFFICER - RELIABLE GOVERNMENT TRANSACTIONS
2017.01 - 2019.12
KANNUR UNIVERSITY - Bachelor of Business Administration, BBA
2015.06 -
SHUHAIL AK