Experienced PUBLIC RELATION OFFICER with over 6 years in GOVERNMENT industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.
Overview
7
7
years of professional experience
Work History
Administrative manager
MSME GOVERNMENT TRANSACTIONS
Dubai, UAE
01.2021 - Current
Managed and resolved employee queries and concerns to create positive workplace culture.
Maintained smooth-running business operations by delegating priorities to staff abilities.
Attended meetings and maintained files of notes taken during meetings.
Maintains administrative staff by recruiting, selecting, orienting, and training employees.
Sets policies and procedures for training, coaching, counselling, and career development for staff.
Initiates and coordinates goals, deadlines, and projects for their department.
Develops and implements policies and procedures to improve operations and function of the department.
Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.
OFFICER SUPERVISOR
PREMIUM GOVERNMENT TRANSACTIONS
DUBAI, UAE
01.2020 - 12.2020
Set goals for performance and deadlines in ways that comply with company's plans and vision and communicate them to subordinates
Organize workflow and ensure that employees understand their duties or delegated tasks
Monitor employee productivity and provide constructive feedback and coaching
Receive complaints and resolve problems
Maintain timekeeping and personnel records
Pass on information from upper management to employees and vice versa
Prepare and submit performance reports
Hire and train new employees
Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
Accomplishes staff job results by coaching, counselling, and disciplining employees.
Provides quality service by enforcing quality and customer service standards.
Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
Contributes to team effort by accomplishing related results as needed.
PUBLIC RELATION OFFICER
RELIABLE GOVERNMENT TRANSACTIONS
DUBAI, UAE
01.2017 - 12.2019
Collect and give regular updates on labor and immigration standards from government offices to keep HR office well informed for any changes in procedures and rules.
Submit, follow-up and gather all new work and business visas to guarantee that visas are handled and processed on time.
Assure all business and trade Licenses are updated, follow-up on official approvals and permits, to prevent unnecessary violations.
When need arises, represent company at different offices like Airport Embassies, Police Station, Ministries/Municipalities and other government Departments.
Respond / deal promptly and productively on general enquiries about PRO functions
Assist office in determining any issues identified with organization vehicle registration and renewals
Provide information, and support HR department by making recommendations on best practices in order to make process of getting residency permits faster and more efficient.
Assist in other HR tasks including medical insurance, NOC letters for students / employees, HR reports, front desk, etc.
Perform any other tasks as per business needs / assigned by supervisor.
Education
Bachelor of Business Administration - BBA
KANNUR UNIVERSITY, INDIA
06.2015 -
Skills
Business administration
Workflow planning
Documentation control
Motivational leadership style
Employee management
Public Relations
Training and development
Team building
Leadership
Problem-solving
Communication skills
Languages
Arabic
Advanced
English
Fluent
Hindi
Fluent
Malayalam
Native
Affiliations
TRIPPING
HANGOUTS
Timeline
Administrative manager - MSME GOVERNMENT TRANSACTIONS
01.2021 - Current
OFFICER SUPERVISOR - PREMIUM GOVERNMENT TRANSACTIONS
01.2020 - 12.2020
PUBLIC RELATION OFFICER - RELIABLE GOVERNMENT TRANSACTIONS
01.2017 - 12.2019
KANNUR UNIVERSITY - Bachelor of Business Administration, BBA
06.2015 -
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