SHUHEL AHMED NAEEM
SAFAR SHURU TRAVELS
ABU DHABI,UAE
2
years of professional experience
2
Languages
Accomplished travel consultant with expertise in global distribution systems, including Amadeus and Galileo. Proficient in ticket issuing, pricing, and hotel reservations, with a strong focus on customer service excellence. Bilingual in English and Bangla, offering comprehensive travel consultation services to enhance client satisfaction and streamline booking processes.
Eager travel consultant with a passion to sell and a focus on leisure travel. A strong research background and a love of all things travel. Looking to further an extensive career in travel and hospitality, working with clients seeking the holiday of a lifetime.
Work history
Travel agent
2 Years 3 Months- Developed promotional materials to increase agency visibility.
- Facilitated smooth booking processes to guarantee seamless travel experiences.
- Enhanced customer satisfaction by providing accurate travel advice and recommendations.
- Managed client complaints professionally, restoring trust and confidence.
- Conducted market research to stay abreast of industry trends.
- Handled refunds and cancellations professionally, protecting client interests.
Skills
Travel consultation
Global distribution systems
Amadeus software proficiency
Galileo Basic Knowledge
Ticket issuing and pricing
Language proficiency in English & Bangla
Hotel reservation
Customer Service
Education
Bachelor of Business Administration - Business
Higher Secondary - Business
Languages
English
Fluent
Bengali
Native
Affiliations
- Traveelling
- Learning new things
Timeline
Travel agent
SAFAR SHURU TRAVELS
2024.06 - CurrentRead More
National University
Bachelor of Business Administration from Business
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MC Academy
Higher Secondary from Business
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