Shuhratjon Soliev
New York,Ny
Summary
High-energy Manager successful in building and motivating dynamic teams. Cultivates company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Customer-oriented General Manager with 6 years of experience. Adaptive and deadline-oriented with capacity to execute multiple projects in high-stress environments. Meticulous leader and strategic planner with strong managerial acumen.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
General manager
Bymytown LLC
New York, New York
01.2016 - Current
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Scheduled regular team meetings to discuss business updates, issues and recommendations.
- Recruited top-performing candidates to build staff retention and team performance.
- Delivered business strategy to drive revenue and operational efficiencies.
- Managed high-performing teams to deliver quality customer service and stable profits.
- Implemented effective customer service procedures to encourage positive feedback.
- Empowered staff members to contribute to continuous improvement, quality and growth of company.
- Tracked KPIs to drive profitability and target delivery.
- Set policies and processes outlining expectations on employee behaviour at every level.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Resolved internal staff conflicts to mutual benefits of all parties involved.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Prepared and reviewed procedural documents for daily operations.
- Generated business, cost and employee reports to management.
- Developed and implemented budgetary and resource allocation plans.
- Initiated aggressive hiring push and training of industry-renowned candidates to drive organisational improvements.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Directed administration and optimisation of financial operations, payroll and accounting processes.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Put in place clear controls for financial administration and business management.
- Created and led successful business culture focused on performance.
- Partnered with management team to optimise operations and reduce costs.
- Worked with board of directors to establish objectives and decisively lead operations.
- Established strong rapport with stakeholders to enhance business credibility.
Education
Diploma - Economic Development
Khujand State University
Tajikistan 09.2004 - 05.2009
Skills
- Product development
- Recruiting and hiring
- Deadline-oriented
- Budget development
- Sales expertise
- Coaching and mentoring
- Sales planning and implementation
- Timeline management
- High-value project management
- Project development
- Advertising and marketing
- Project budgeting
- Business development
- Organised and efficient
- Customer retention
- Relationship building
- Client relations
- External recruitment
- Operations management
- Financial management
Languages
English
Fluent
Russian
Native
Persian
Native
Timeline
General manager
Bymytown LLC
01.2016 - Current
Diploma - Economic Development
Khujand State University
09.2004 - 05.2009
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