Shujoon Easa Saleh Obaid Al-Memari
Dubai,UAE
Summary
A dedicated and professional individual with excellent interpersonal communications and a proven ability to work in a fast-paced environment to set deadlines. Demonstrates flexibility and empathy for customers, ensuring effective business dealings and high-volume account management. Skilled in debt portfolio analysis, customer research, and professional phone etiquette, consistently delivering results through self-motivation and hard work. Career goals include leveraging fast learning abilities to further enhance customer relations and business success.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Debt collector
ghobash
Dubai
11.2024 - Current
- Collaborated with team members to meet monthly collection targets without fail.
- Managed a high-volume workload within a deadline-driven environment.
- Promoted customer satisfaction with tactful communication and negotiation skills.
- Compiled detailed reports on debt recovery status, ensuring transparency and accuracy in data management.
- Conducted detailed research to locate debtor's contact details and assets.
- Improved customer relations by adhering to company policies and procedures.
- Maintained confidentiality in handling sensitive financial information.
- Handled escalated complaints professionally, maintaining good rapport with clients.
Retail sales associate
azadea
Dubai, Dubai
03.2024 - 10.2024
- Provided product knowledge to customers for informed purchases.
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
- Handled cash transactions accurately maintaining financial integrity.
- Assisted in visual merchandising, improving shop floor appeal.
- Maintained tidy sales floor to enhance shopping experience.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Recommended merchandise based on exact customer needs, improving sales conversion rates.
Education
Diploma -
Sakina bint al hussain high school
Skills
- Excellent interpersonal communications
- Self motivated and hard working
- Dedicated and professional in business dealing
- Flexible, able to adjust to different kinds of people
- Ability to work in a fast-paced environment to set deadlines
- Fast learning
- Professional phone etiquette
- Debt portfolio analysis
- Empathy for customers
- Customer research
- High-volume account management
Languages
Arabic
Native
English
Advanced (C1)
Certification
- psychology of positivity certificate by m3aarf (2023)
- certificate of appreciation from dubai police summer program (2023)
Personal Information
- phone number:0525501766
- Date of birth: 07/02/06
Timeline
Debt collector
ghobash
11.2024 - Current
Retail sales associate
azadea
03.2024 - 10.2024
Diploma -
Sakina bint al hussain high school
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