Shweta Anand
Dubai,UAE
Summary
Experienced Enterprise Sales Manager with a strong background in SaaS solutions and business development. Proven ability in managing key accounts and driving customer satisfaction through innovative sales strategies. Committed to achieving sales goals and fostering long-term client relationships.
Overview
20
20
years of professional experience
2004
2004
years of post-secondary education
Work history
Enterprise Sales Manager
Azentio Software Middle East FZ LLC
Dubai
2020.10 - 2025.07
- Customer Care and Relationship Management
- High-performance sales , ensuring achievement of targets.
- Increased sales by 25% YOY growth* in Existing business.
- Managed 50 Customer calls per day*
- Achieved increased customer satisfaction by implementing innovative sales strategies.
- Maintained ownership of ERP sales pipeline, sourcing and developing new business opportunities to drive sales.
- Managed key accounts, resulting in consistent revenue generation.
- Negotiated lucrative contracts to secure long-term client commitment.
- Strategised cross-promotions with new and existing partners/ Clients to expand sales and marketing opportunities.
Director Operations & Marketing
FJ Events
Dubai
2016.11 - 2019.12
- Handling Business Development, Programming and Operation of event delivery and acting as point of contact.
- Responsible for lead generation and client handling.
- Lead on selecting, evaluating and managing Campaign venues, selections and contract negotiations.
- Fostered partnerships with key stakeholders for business growth.
- 60+ events managed successfully.
HOD - IT Academics
EduProz Institute of Professional Studies
New Delhi
2012.12 - 2016.11
- Facilitation of students’ learning through lectures, tutorials and seminars at undergraduate, postgraduate and masters levels.
- Participating in marketing activities including open and visit days and taster lectures to Universities.
- Contributed to departmental meetings and committees for strategic decision-making.
- Delivered lectures across globe (Online Sessions).
Lecturer-IT
Apar India Institute of Management and Technology
New Delhi
2011.07 - 2012.10
- During the above tenure, handled classes of BCA, MCA, BSc.-IT, MSc.-IT on Programming Language ‘C’,’C++’, DBMS, Computer Architecture, System Analysis and Designing, Management Information System and Engineering and also handled Laboratory classes for the above subject.
- Mentored students during their final year project, ensured successful completion.
- Conducted research, contributed to the knowledge base in the field.
Assistant Consultant
Capgemini Pvt. Ltd.
Mumbai
2009.10 - 2011.07
- Pre Sales and Customer Relationship Management.
- Gather, analyze, and document user requirements and translate them into system requirements.
- Communication with client & management on technical issues/ recommendation and risks regarding development process.
- Delivered high-quality presentations at industry conferences, enhancing brand recognition.
- Developed strategic plans for project management, resulting in smoother operations.
Software Engineer
VISESH INFOTECNICS LTD.
Gurgaon
2006.12 - 2009.09
- Worked as a Software Engineer at Gurgaon and responsible for CRM, ERP, Web site Development, Database Design, Documentation and Dialer related activity.
Engineer Trainee
BAXY INFOSOL
Gurgaon
2005.03 - 2006.11
- Involved in all phases of software development right from Analysis, Design, Documentation, Development, Testing and Maintenance to performance testing.
Education
Master of Computer Applications - IT & Computer Science
University of Rajasthan
Jaipur, India 2001.04 - /2006
'A' Level -
DOEACC
'O' Level - undefined
DOEACC
'CCC' - undefined
DOEACC
Certified Diploma of One Year - undefined
APTECH
Skills
- Enterprise Sales
- SaaS solution
- Negotiation
- Upselling
- Business Development
- Market Research
- Customer care
- Target achievement focus
- Customer retention
- Cross-selling techniques
- Pipeline Management
Timeline
Enterprise Sales Manager
Azentio Software Middle East FZ LLC
2020.10 - 2025.07
Director Operations & Marketing
FJ Events
2016.11 - 2019.12
HOD - IT Academics
EduProz Institute of Professional Studies
2012.12 - 2016.11
Lecturer-IT
Apar India Institute of Management and Technology
2011.07 - 2012.10
Assistant Consultant
Capgemini Pvt. Ltd.
2009.10 - 2011.07
Software Engineer
VISESH INFOTECNICS LTD.
2006.12 - 2009.09
Engineer Trainee
BAXY INFOSOL
2005.03 - 2006.11
Master of Computer Applications - IT & Computer Science
University of Rajasthan
2001.04 - /2006
'O' Level - undefined
DOEACC
'CCC' - undefined
DOEACC
Certified Diploma of One Year - undefined
APTECH
'A' Level -
DOEACC