Summary
Overview
Work History
Education
Skills
Certification
Interests
Additional Information
Timeline
Generic
SHWETA DHAM

SHWETA DHAM

Change And Transformation Leader
Abu Dhabi

Summary

A purpose led change leader with a track record of delivering large scale digital transformation, business improvement and outsourcing initiatives. A people centric and result-oriented individual, Shweta has more than 15 years' worth experience of enabling leaders across multiple sectors to deliver strategic / operational change programs and realize people related benefits. Shweta’s work is characterized by a high degree of initiative and self-direction, combining a strong executive presence with excellent team leadership skills.

Overview

18
18
years of professional experience
5
5
years of post-secondary education
4
4
Certifications

Work History

Head of Organizational Change Solutions

Injazat – A G42 Company
Abu Dhabi
03.2023 - Current
  • Responsible for building the change capability within Injazat as well as partnering with advisory teams to provide strategic / operational advice on organization change to prospective / existing clients
  • Leading organizational change on a multi-million digital transformation program for Ministry of Defense (MoD) in the UAE.

Change Lead

Travis Perkins Plc
Northampton
01.2022 - 03.2023
  • Led operational change for a Finance modernization program to implement Oracle across 800+ branches affecting c15000+ colleagues in UK
  • Led a team of three to help Travis Perkins to shape, plan and mobilize a £12m transformation programme which fundamentally shifted the way product data was gathered and utilized across the group
  • Worked closely with the COO to align and coach the leadership team around sponsoring transformation within their areas.

Change Lead

Santander Bank
Milton Keynes
08.2021 - 12.2021
  • Worked with UK CPO and the leadership team to lead the transformation of the Procurement division via a new operating model and technology (SAP) impacting c20000+ colleagues in UK and 1500+ suppliers to embed the new model.

Transformation Manager

Bauer Media
London
01.2021 - 07.2021
  • Worked closely with the Publishing UK CEO and the leadership team to manage the definition and delivery of the future editorial organization (TOM) to drive efficiency and quality across print and digital with 10% cost savings
  • Led a team comprising of subject matter experts, change manager alongside external consultancy, HR and technology to design the To-Be model and planned the transition for c1200+ staff to the new organization.

Transformation Change Lead

Deloitte UK
London
12.2018 - 11.2020
  • Managed end to end planning and delivery of change and communications on a portfolio of transformation programs. Key programs included Talent Models roll-out for the newly formed Tax Ventures team; launching digital immersion programme to up-skill Tax workforce (c3500 people in UK) and digital transformation of Compliance Tax business using AI / machine learning
  • Acted as UK change manager on a global transformation programme, affecting c1500+ members of staff across UK & delivery centers in India and Bucharest
  • Built change capability within the Transformation offering as a part of Tax Ventures

Senior Change Manager

EY
London
08.2018 - 12.2018
  • Led and managed all change and communications activity as a part of a Vision 2020+ initiative within EY procurement. This included engaging and managing C-Level stakeholders across EMEIA, Americas and Japan spanning a total of 19 countries.

Post-Merger Integration Manager

RS Components
London
06.2018 - 08.2018
  • Supported RS Components integrate their recent acquisition of a company called IESA. The role involved establishing 30-day, 60-day and 100-day plans and day-to-day management of various work-streams – HR, IT, Go to market (Customers and Suppliers), Finance and Compliance with a view to bring them to Business As Usual as soon as possible


Change Manager

Deloitte UK Business
Leeds
06.2017 - 05.2018
  • Led change, training and communications for UK market as a part of a global transformation programme for Walmart in US (Asda in UK) affecting c250 internal and c2000 external users via an integrated workplace management solution in real estate part of the business
  • The role involved a high degree of coordination across client and Deloitte teams based in US and India and adapting change management activities to Agile delivery.

Business Change Manager (Senior Associate)

Financial Conduct Authority, FCA
London
11.2015 - 06.2017
  • Led the delivery of several regulatory and technology enabled change programs as a part of organizational change Centre of Excellence.
  • Impact ranged from 100-1000 members of staff internally and c3000 Financial services firms externally
  • Managed creation of a toolkit for managing business change on agile projects across the organization.

Organizational Transformation Senior Consultant

Infosys Consulting
London
01.2015 - 10.2015
  • Led a number of engagements to deliver Target Operating Model design and implementation and shared services for clients such as GSK, Nationwide and Vodafone.

Senior Consultant

Accenture
London
12.2010 - 01.2015
  • Delivered a number of global / PAN European transformation programs for Telecom and Media clients including Vodafone, O2, BT and Virgin Media involving Salesforce.com implementation, billing systems and wholesale business improvement and outsourcing initiatives.

Project Manager / Senior Analyst

Anite Telecoms Ltd
Fleet
01.2005 - 01.2009
  • Project managed a number of outsourcing initiatives as well as pre-sales for Anite products.

Education

MBA - General Management

Cranfield School of Management
Cranfield, UK
09.2009 - 08.2010

B.E - Electronics & Communication Engineering

University of Delhi
09.1997 - 08.2001

Skills

Stakeholder Analysis and Engagement

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Certification

Oaching Certification, Cambridge University

Interests

Fitness and nutrition, Volunteering, Travel

Additional Information

Career coaching and mentoring in the work place; Recipient of Cranfield Fee-share Scholarship (2009) & Rotary Education Foundation (1997-2001)

Timeline

Head of Organizational Change Solutions

Injazat – A G42 Company
03.2023 - Current

Change Lead

Travis Perkins Plc
01.2022 - 03.2023

Change Lead

Santander Bank
08.2021 - 12.2021

Behavioral Change, UCL, London

07-2021

Transformation Manager

Bauer Media
01.2021 - 07.2021

Design Thinking Practitioner

05-2020

PROSCI Change Practitioner

05-2020

Transformation Change Lead

Deloitte UK
12.2018 - 11.2020

Senior Change Manager

EY
08.2018 - 12.2018

Post-Merger Integration Manager

RS Components
06.2018 - 08.2018

Oaching Certification, Cambridge University

12-2017

Change Manager

Deloitte UK Business
06.2017 - 05.2018

Business Change Manager (Senior Associate)

Financial Conduct Authority, FCA
11.2015 - 06.2017

Organizational Transformation Senior Consultant

Infosys Consulting
01.2015 - 10.2015

Senior Consultant

Accenture
12.2010 - 01.2015

MBA - General Management

Cranfield School of Management
09.2009 - 08.2010

Project Manager / Senior Analyst

Anite Telecoms Ltd
01.2005 - 01.2009

B.E - Electronics & Communication Engineering

University of Delhi
09.1997 - 08.2001
SHWETA DHAMChange And Transformation Leader