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SHWETA DHAM
Change And Transformation Leader
Abu Dhabi
Summary
A purpose led change leader with a track record of delivering large scale digital transformation, business improvement and outsourcing initiatives. A people centric and result-oriented individual, Shweta has more than 15 years' worth experience of enabling leaders across multiple sectors to deliver strategic / operational change programs and realize people related benefits. Shweta’s work is characterized by a high degree of initiative and self-direction, combining a strong executive presence with excellent team leadership skills.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Head of Organizational Change Solutions
Injazat – A G42 Company
Abu Dhabi
03.2023 - Current
- Responsible for building the change capability within Injazat as well as partnering with advisory teams to provide strategic / operational advice on organization change to prospective / existing clients
- Leading organizational change on a multi-million digital transformation program for Ministry of Defense (MoD) in the UAE.
Change Lead
Travis Perkins Plc
Northampton
01.2022 - 03.2023
- Led operational change for a Finance modernization program to implement Oracle across 800+ branches affecting c15000+ colleagues in UK
- Led a team of three to help Travis Perkins to shape, plan and mobilize a £12m transformation programme which fundamentally shifted the way product data was gathered and utilized across the group
- Worked closely with the COO to align and coach the leadership team around sponsoring transformation within their areas.
Change Lead
Santander Bank
Milton Keynes
08.2021 - 12.2021
- Worked with UK CPO and the leadership team to lead the transformation of the Procurement division via a new operating model and technology (SAP) impacting c20000+ colleagues in UK and 1500+ suppliers to embed the new model.
Transformation Manager
Bauer Media
London
01.2021 - 07.2021
- Worked closely with the Publishing UK CEO and the leadership team to manage the definition and delivery of the future editorial organization (TOM) to drive efficiency and quality across print and digital with 10% cost savings
- Led a team comprising of subject matter experts, change manager alongside external consultancy, HR and technology to design the To-Be model and planned the transition for c1200+ staff to the new organization.
Transformation Change Lead
Deloitte UK
London
12.2018 - 11.2020
- Managed end to end planning and delivery of change and communications on a portfolio of transformation programs. Key programs included Talent Models roll-out for the newly formed Tax Ventures team; launching digital immersion programme to up-skill Tax workforce (c3500 people in UK) and digital transformation of Compliance Tax business using AI / machine learning
- Acted as UK change manager on a global transformation programme, affecting c1500+ members of staff across UK & delivery centers in India and Bucharest
- Built change capability within the Transformation offering as a part of Tax Ventures
Senior Change Manager
EY
London
08.2018 - 12.2018
- Led and managed all change and communications activity as a part of a Vision 2020+ initiative within EY procurement. This included engaging and managing C-Level stakeholders across EMEIA, Americas and Japan spanning a total of 19 countries.
Post-Merger Integration Manager
RS Components
London
06.2018 - 08.2018
- Supported RS Components integrate their recent acquisition of a company called IESA. The role involved establishing 30-day, 60-day and 100-day plans and day-to-day management of various work-streams – HR, IT, Go to market (Customers and Suppliers), Finance and Compliance with a view to bring them to Business As Usual as soon as possible
Change Manager
Deloitte UK Business
Leeds
06.2017 - 05.2018
- Led change, training and communications for UK market as a part of a global transformation programme for Walmart in US (Asda in UK) affecting c250 internal and c2000 external users via an integrated workplace management solution in real estate part of the business
- The role involved a high degree of coordination across client and Deloitte teams based in US and India and adapting change management activities to Agile delivery.
Business Change Manager (Senior Associate)
Financial Conduct Authority, FCA
London
11.2015 - 06.2017
- Led the delivery of several regulatory and technology enabled change programs as a part of organizational change Centre of Excellence.
- Impact ranged from 100-1000 members of staff internally and c3000 Financial services firms externally
- Managed creation of a toolkit for managing business change on agile projects across the organization.
Organizational Transformation Senior Consultant
Infosys Consulting
London
01.2015 - 10.2015
- Led a number of engagements to deliver Target Operating Model design and implementation and shared services for clients such as GSK, Nationwide and Vodafone.
Senior Consultant
Accenture
London
12.2010 - 01.2015
- Delivered a number of global / PAN European transformation programs for Telecom and Media clients including Vodafone, O2, BT and Virgin Media involving Salesforce.com implementation, billing systems and wholesale business improvement and outsourcing initiatives.
Project Manager / Senior Analyst
Anite Telecoms Ltd
Fleet
01.2005 - 01.2009
- Project managed a number of outsourcing initiatives as well as pre-sales for Anite products.
Education
MBA - General Management
Cranfield School of Management
Cranfield, UK 09.2009 - 08.2010
B.E - Electronics & Communication Engineering
University of Delhi
09.1997 - 08.2001
Skills
Stakeholder Analysis and Engagement
Leadership Alignment
Change Management Strategy and Execution
Target Operating Model Design and Implementation
Culture and behavioral change
Communications strategy
Training needs assessment, approach and delivery
Change Impact Assessment
Benefits identification and realization
Leading cross-functional teams
Facilitating workshops
Business Readiness
Certification
Oaching Certification, Cambridge University
Interests
Additional Information
Career coaching and mentoring in the work place; Recipient of Cranfield Fee-share Scholarship (2009) & Rotary Education Foundation (1997-2001)
Timeline
Head of Organizational Change Solutions
Injazat – A G42 Company
03.2023 - Current
Change Lead
Travis Perkins Plc
01.2022 - 03.2023
Change Lead
Santander Bank
08.2021 - 12.2021
Behavioral Change, UCL, London
07-2021
Transformation Manager
Bauer Media
01.2021 - 07.2021
Design Thinking Practitioner
05-2020
PROSCI Change Practitioner
05-2020
Transformation Change Lead
Deloitte UK
12.2018 - 11.2020
Senior Change Manager
EY
08.2018 - 12.2018
Post-Merger Integration Manager
RS Components
06.2018 - 08.2018
Oaching Certification, Cambridge University
12-2017
Change Manager
Deloitte UK Business
06.2017 - 05.2018
Business Change Manager (Senior Associate)
Financial Conduct Authority, FCA
11.2015 - 06.2017
Organizational Transformation Senior Consultant
Infosys Consulting
01.2015 - 10.2015
Senior Consultant
Accenture
12.2010 - 01.2015
MBA - General Management
Cranfield School of Management
09.2009 - 08.2010
Project Manager / Senior Analyst
Anite Telecoms Ltd
01.2005 - 01.2009
B.E - Electronics & Communication Engineering
University of Delhi
09.1997 - 08.2001