Shwe Yi Thin
Receptionist
Dubai
Summary
Dedicated and detail-oriented professional with a strong work ethic, honed at Hotel Novel. Proven expertise in housekeeping and customer service, effectively managing cleaning supplies and enhancing guest satisfaction. Recognized for adaptability and teamwork, consistently meeting deadlines while maintaining high standards of cleanliness and organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cleaner
Perfect Choice Employment
03.2024 - Current
- Conducted thorough inspections to identify maintenance needs and report issues promptly.
- Collaborated with team members to implement effective cleaning schedules and protocols.
- Utilized environmentally friendly cleaning products to enhance sustainability efforts.
- Responded swiftly to urgent cleaning requests, demonstrating adaptability and responsiveness.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Room Attendant
Hotel Novel
04.2022 - 12.2023
- Maintained cleanliness and organization of guest rooms and common areas to enhance guest satisfaction.
- Inspected rooms for maintenance issues, reporting concerns to ensure prompt resolution.
- Managed inventory of cleaning supplies, ensuring adequate stock levels for efficient operations.
Education
Housekeeping Service Course Level (II)
MHTI - M Hospitality @ Tourism Institute
Yangon , Myanmar09-2022
Bachelor of Arts - Myanmar
Pathein University
Pathein, Myanmar03-2019
Skills
- Housekeeping
- Customer service
- Strong work ethic
- Flexible schedule
- Excellent communication
- Relationship building
- Active listening
- Productivity and time management
- Teamwork and collaboration
Languages
English
Intermediate (B1)
Burmese
Bilingual or Proficient (C2)
Certification
- Certified Housekeeping Service Course Level (II) From MHTI M Hospitality & Tourism Institute - 30 sep 2022
Timeline
Cleaner
Perfect Choice Employment
03.2024 - Current
Room Attendant
Hotel Novel
04.2022 - 12.2023
Housekeeping Service Course Level (II)
MHTI - M Hospitality @ Tourism Institute
Bachelor of Arts - Myanmar
Pathein University