Summary
Overview
Work history
Education
Skills
Timeline
Generic
SHYAM KATUWAL

SHYAM KATUWAL

Abudhabi,UAE

Summary

Dedicated hospitality professional with a comprehensive understanding of hotel operations and guest services. Demonstrates expertise in the use of cleaning chemicals, compliance with hotel policies, and proficient English communication. Skilled in handling guest requests, maintaining hygiene standards, and executing efficient housekeeping tasks including floor polishing techniques and linen maintenance. Committed to safe working practices and customer service excellence, with a strong focus on cleaning time management and waste removal. Aspires to further enhance operational efficiency within the hospitality industry.

Dedicated and reliable, brings strong organisational skills and keen eye for cleanliness to housekeeping. Demonstrates exceptional time management and communication abilities, ensuring tasks are completed to high standards while maintaining warm, professional demeanour. Committed to creating pristine, welcoming environments that enhance guest satisfaction.

Hardworking Housekeeping Attendant with knack for maintaining immaculate environments. Improved guest satisfaction by consistently ensuring cleanliness and orderliness in all assigned areas. Known for keen attention to detail and always going extra mile to enhance overall guest experience.

Overview

2026
2026
years of professional experience

Work history

Houskeeping Attendeant

Shyam
Abudhabi International Air port, UAE
  • Maintained pristine room conditions by thorough cleaning and sanitation.
  • Reported any maintenance issues immediately, preventing further damage or discomfort.
  • Ensured spotless bathrooms for better hygiene standards.
  • Sanitised bathrooms to uphold strict hygiene and infection control procedures.
  • Stocked trollies to maintain stable cleaning supplies.
  • Vacuumed and dusted reception areas and walkways.
  • Cleared and organised Back of House areas to minimise accident risks.
  • Kept floors clean with regular sweeping, vacuuming and mopping.

Housekeeping attendant

Shyam
Abu Dhabi Gulf Catering and Supporting Service, UAE
05.2025 - Current
  • Executed proper waste management, contributing to a healthier living space.
  • Upheld high cleanliness standards through regular dusting and polishing of furniture.
  • Completed smooth housekeeping with exceptional planning and quality assurance.
  • Performed duties with maximum discretion and confidentiality in order to ensure guest privacy.

Room attendant

Shyam
Al Ruwais , Abudhabi ENEC BNPP 1600 Hospitality, Abu Dhabi
11.2024 - 05.2025
  • Ensured safety protocols adherence, contributing towards a safe environment for guests and staff alike.
  • Improved customer experience with attentively addressing their needs.
  • Followed stringent standard operating procedures whilst cleaning and servicing rooms; improved quality control measures.
  • Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms.
  • Identified cleaning efficiencies to reduce average room preparation times.
  • Cleaned 20 rooms hotel to achieve immaculate presentation and hygiene.
  • Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
  • Reported maintenance issues for prompt resolution.
  • Polished glass, mirrors and metal items to attractive shine.
  • Removed used towels and bedding, replaced with new and reset spaces to professional standards.

Room attendant

Shyam
Katmandu Boutique Hotel, Nepal
09.2022 - 04.2024
  • Addressed guests' problems and fulfilled special requests.
  • Reported on check-outs and room vacancies to maintain accurate occupancy records.
  • Vacuumed carpeted areas and mopped hard floors.
  • Cleared dust and debris from building sites.
  • Greeting Guest as well and politely talking with the guest.
  • Conducted thorough venue inspections to accurately identify cleaning needs.
  • Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces.

Education

12 pass - Art Field

Nepali School
Nepal

Skills

  • Hospitality understanding
  • Use of cleaning chemicals
  • Compliance with hotel policies
  • Proficient in english
  • Handling guest requests
  • Knowledge of hygiene standards
  • Housekeeping terminology
  • Floor polishing techniques
  • Safe working awareness
  • Linen maintenance
  • Laundry operations
  • Room setup knowledge
  • Stain removal
  • Room sweeping
  • Cleaning time management
  • Customer service-oriented
  • Waste and rubbish removal

Timeline

Housekeeping attendant

Shyam
05.2025 - Current

Room attendant

Shyam
11.2024 - 05.2025

Room attendant

Shyam
09.2022 - 04.2024

Houskeeping Attendeant

Shyam

12 pass - Art Field

Nepali School
SHYAM KATUWAL