Shyub Khan

IT professional with nearly 9 years of experience in technical program management and DevOps. Expertise in technical operations management, tools administration, deployments, incident management, and change governance. Proven track record of enhancing productivity and ensuring efficient task completion. Strong skills in project management, problem-solving, and technical writing, contributing to successful project outcomes and collaborative environments.

I hereby affirm that the information furnished above is correct and accurate to the best of my knowledge.

• Star performer of Q1, 2018-2019, for being an efficient executioner.
• Appreciation from the Business head, for successful onboarding of the client.
• Best performer award for Q3, 2024-2025, for successfully completing various tasks like onboarding client on MESD, onboarding QwikAdminAPI and QwikAdminClient for automated deployments within a very tight timeline.

I am an IT professional with close to 9 years of solid experience in the areas of technical program management and DevOps. I come with strong hands-on experience in the domains such as Technical operations management, Tools Administration, Deployments, Incident, Change management and governance., I have led several projects of significance and scale, such as automating deployment pipelines, systems/device upgrades, formulating and executing on disaster recovery drills. I have also been a recipient of several awards and accolades for my performance, contribution and innovative solutions., I have program managed large scale technical deliverables across various disciplines both in network and systems. I focus on stakeholder management, communication and ensure program milestones are achieved. I leverage Zoho manage engine service desk, Jira and such tools to keep tabs on the program. I also come with experience in tools such as Bitbucket, Bamboo, Octopus, Jenkins, and Git with basic knowledge in Docker, Kubernetes, AWS. I have also implemented automations using copilot and scripting with Bash, Python, PowerShell.

• “I believe I’m a well-rounded candidate because I bring not only strong technical skills and proven project leadership, but also a deep commitment to teamwork and community engagement. Outside of work, I actively volunteer in local education initiatives and work to identify and address social issues within my community, which helps me stay balanced, empathetic, and creative.”