SIDDHA KHADKA
Dubai,UAE
Summary
Results-oriented team leader with a diverse background in supervising and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
Seasoned Supervisor skilled in team leadership and operational improvements. Excel at boosting team morale and productivity through clear communication and positive reinforcement. Successfully implemented process changes that streamlined workflow and enhanced customer satisfaction.
Overview
15
15
years of professional experience
Work history
Supervisor
Oregano Restaurant
Dubai
2022.06 - 2026.08
- Conducted comprehensive maintenance on all restaurant equipment to ensure optimal performance.
- Oversaw management of all storage supplies to maintain inventory levels.
- Managed all kitchen and dining activities to consistently achieve customer satisfaction.
- Scheduled staff activities and shifts to align with restaurant standards.
- Reviewed employee performance records and provided targeted training to enhance skills.
- Managed attainment of all required licenses and swiftly executed essential repairs within the restaurant.
Head Waiter
Oregano Restaurant
Dubai
2019.06 - 2022.05
Waiter / Cashier
Ponderosa Steakhouse
Abu Dhabi
2015.04 - 2019.06
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Accommodated special dietary requests, enhancing customer dining experience.
- Remained calm under pressure, ensuring better performance during peak hours.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Practiced healthy and safety measures to comply with regulations.
Waiter
The Paradise by Tunga
Mumbai
2013.05 - 2014.11
Bar Attendant
Kite Family Restaurant and Bar
Mumbai
2011.04 - 2011.12
Education
High School Diploma - EDUCATION
Sahashraling Higher Secondary School
Skills
- Customer service
- Time management
- Communication skills
- Adaptability
- Problem solving
- Teamwork
- Creativity
- Leadership
- Interpersonal skills
- Attention to detail
- Emotional intelligence
- Conflict resolution
- Knowledge of erp systems
- Customer services excellence
DECLARATION
I hereby declare that the information above is true to the best of my knowledge and believe. Siddha Khadka
Timeline
Supervisor
Oregano Restaurant
2022.06 - 2026.08
Head Waiter
Oregano Restaurant
2019.06 - 2022.05
Waiter / Cashier
Ponderosa Steakhouse
2015.04 - 2019.06
Waiter
The Paradise by Tunga
2013.05 - 2014.11
Bar Attendant
Kite Family Restaurant and Bar
2011.04 - 2011.12
High School Diploma - EDUCATION
Sahashraling Higher Secondary School