Summary
Overview
Work History
Education
Skills
Test Management Toolsets
Automation Toolsets
Performance Testing Toolsets
Analytics Tool
Certification
Domains Worked Upon
Timeline
Generic
Vallabh Bhandare

Vallabh Bhandare

Dubai

Summary

Quality Matters . Dedicated Software Testing Leadership professional with history of meeting company goals utilizing consistent and organized practices and positively impacting the Customer experience.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Head of Testing

M.H.Alshaya Co. LLC
Dubai
2021.08 - Current
  • Define Testing policy and standards for Testing function and improvising the overall IT Policy and governance mechanism.
  • Create strategic framework in transforming the engineering practices. and building the roadmap to achieve the vision.
  • Helped implement Oracle Simphony for F&B verticals of Alshaya across the different markets such as UAE, Kuwait, KSA, Jordan.
  • Responsible for yearly budgeting for the team and new initiatives using the Oracle EPBCS tool.
  • Driven the vendor Selection process through RFI/RFP, cost negotiation and its management in Fixed cost/value stream deliverable or T&M basis.
  • Work with the PMO and identify and manage the risk and issues with the appropriate mitigation and contingency plan.
  • Helped deliver projects from Digital testing programme with more than 85% test automation coverage creating efforts save by more than 50% for Year 2022-23.
  • Defined and implemented E2E Test Automation process covering Digital products and back office applications from Customer journey perspective having more than 10 different application tech stack.
  • Implemented and governed Database virtualisation for enhancing the test data management using the commercial tool.
  • Work collaboratively with the Infrastructure/DevOps team and influence them to adopt the better implementation practices aligned with the CI/CD process.
  • Work with supporting functions to define and setup organization structure.
  • Define job descriptions and fill up critical testing positions within 3 months time.
  • Goals defined and appropriate KRAs/KPIs defined for Testing organization.
  • Work closely with Senior leadership team to help onboard new testing practices across different teams.
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Actively listened to internal and external customers, handled concerns quickly and escalated major issues to senior leadership team.

Director of Quality Assurance

Xische Pvt Ltd
Dubai
2019.09 - 2021.07
  • Defined, Implemented, Measured, and Continuously Improve QA Process Framework for Phase-2 of TAMM-Abu Dhabi (https://www.tamm.abudhabi) programme which ensured quality across different products on continuous improvement basis.
  • Worked closely with critical teams such as Client, Programme leadership, Development, Product Governance, Operations, and Release Management team.
  • Weekly Reporting on Quality KPIs to Director of General Office - TAMM, Executive Leadership Team, and Operations team.
  • Helped increase CSAT value by 30% as compared to Phase-1 by delivering compatible quality product across Web and mobile app channels with help of my "Star" QA team.
  • Course corrected legacy Testing methodologies applied which helped deliver critical core product systems into production which were termed as failure since Phase-1

AGM - Quality Assurance (Head of QA)

BigTree Entertainment Pvt Ltd (BookmyShow)
Mumbai
2018.04 - 2021.06
  • Planned and executed Strategy while playing role of Head of Quality Engineering.
  • Transformed team from Quality Assurance to Quality Engineering thus maximizing automation across different components such as API, Web, and Native in CI/CD platform.
  • Worked closely with Business Users, Agile Coaches, Technology Owners, and Product Owners in Roadmap planning and delivering releases on continuous improvement basis.
  • Provide Monthly updates to internal stakeholders such as VP of Engineering, CTO, COO, and Global Delivery Head on Quality KPIs.
  • Reduced defect leakage from 40% to 12% across deliveries.
  • Implemented BDD based Test automation framework thereby producing total effort save of 30%.

Director of Quality Assurance

Open Destinations
Goa
2017.02 - 2018.04
  • Helped QAs of this product-based organization to learn, adapt, and practice new age Quality Engineering practices.
  • Had set vision through QA roadmap and provide leadership to support team in achieving defined roadmap.
  • Hired certain critical positions to bring in right talent to team to help scale up quality of deliverables.
  • With implementation of strong governance, was successful in increasing Testing effectiveness from 50% to 93% in year 2017-18. Worked closely with Implementation Team and Product Leadership team for Pre-Sales pitch.

Test Manager

Travelex India Pvt Ltd
Mumbai
2013.05 - 2017.01
  • Managed multiple Testing projects related to Retail Trading and Wholesale Currency Services.
  • Helped build up QA team from team size of 7 QAs to team of 60 in year's time.
  • Won CEO award for consistently delivering good customer experience through testing deliveries.
  • Helped save 700+ man-days effort by implementing OATS Testing strategy for test case design.
  • Was assigned role of Programme Lead from Offshore center to deliver set of new world systems by decommissioning legacy system. This involved managing cross-functional team members as well.
  • Updated ongoing testing procedures for software to account for changes resulting from post-release patches
  • Tested pre-release functional modifications to reduce possibility of end users experiencing crashes or bugs

QA Analyst - Regional

JP Morgan Services India Pvt Ltd
Mumbai
2010.12 - 2013.05
  • Worked on Mainframe based Core Credit Card system whereby learned VB Scripting to Automate high priority regression test cases and test data creation activities.

Senior Testing Engineer

Capita India Pvt Ltd
Mumbai
2007.11 - 2010.12

Worked as a Sr. Functional Testing Engineer on the Web based Insurance projects for MetLife. Had an overseas experience of closely working with the Business stakeholders for 2 years between 2008-10.

Test Engineer

Lionbridge Technologies
Mumbai
2005.10 - 2007.11

Worked as a functional tester on the eLearning domain application. Tested the application manually and through automation by using Rational Robot tool.

Education

MBA - General Management

Indian Institute of Management
Indore, India
09.2023

Bachelor of Science - Computer Engineering

Goa College of Engineering
Goa, India
05.2005

Skills

  • Test Engineering & QA Practice Setup
  • Testing Management & QA Governance
  • Test Automation Setup (Functional & Non-functional)
  • Testing/QA Budgeting and monitoring
  • Testing Tools Selection expertise
  • People and Talent Management
  • Vendor Management
  • Leadership skills - Mentoring/Coaching

Test Management Toolsets

  • Jira / Sharepoint
  • TM4J / Zephyr / QTM4J
  • Qtest / HP-ALM / QAComplete / TestLink / Test Rails

Automation Toolsets

  • IDE - Eclipse / IntelliJ
  • Tools - Selenium 2.0/3.0/ Appium/Tricentis Tosca
  • Build Tool - Maven
  • Compatibility Testing Tools - Browserstack / Bit Bar/ pCloudy
  • CI Tools - Jenkins/GitHub
  • Test Reporting - Report.io /TestNG/Allure
  • Framework - Data Driven / BDD / Keyword

Performance Testing Toolsets

  • Performance Tools - JMeter / LoadRunner
  • Monitoring Tools - Dynatrace / Solarwinds/Splunk

Analytics Tool

  • Google Analytics
  • Countly
  • Clickstream
  • Clevertap

Certification

  • ISTQB Foundation Certified (Indian Testing Board)
  • ISO 9001:2015 - Lead Auditor (British Standard of Institute-UK)
  • Professional Scrum Master - I (Scrum.org)

Domains Worked Upon

  • Retail and Supply Chain
  • eGovernance Digital Transformation
  • eCommerce
  • Travel
  • BFSI - Credit Cards and Insurance
  • eLearning

Timeline

Head of Testing

M.H.Alshaya Co. LLC
2021.08 - Current

Director of Quality Assurance

Xische Pvt Ltd
2019.09 - 2021.07

AGM - Quality Assurance (Head of QA)

BigTree Entertainment Pvt Ltd (BookmyShow)
2018.04 - 2021.06

Director of Quality Assurance

Open Destinations
2017.02 - 2018.04

Test Manager

Travelex India Pvt Ltd
2013.05 - 2017.01

QA Analyst - Regional

JP Morgan Services India Pvt Ltd
2010.12 - 2013.05

Senior Testing Engineer

Capita India Pvt Ltd
2007.11 - 2010.12

Test Engineer

Lionbridge Technologies
2005.10 - 2007.11

MBA - General Management

Indian Institute of Management

Bachelor of Science - Computer Engineering

Goa College of Engineering
  • ISTQB Foundation Certified (Indian Testing Board)
  • ISO 9001:2015 - Lead Auditor (British Standard of Institute-UK)
  • Professional Scrum Master - I (Scrum.org)
Vallabh Bhandare